Chirag Jain
Corporate Vice President
Mumbai
Summary
1. *Sales Performance:*
- Consistently met or exceeded sales targets, achieving an average annual growth rate of 45%, demonstrating exceptional sales acumen and strategic planning.
2. *Leadership/Team Management:*
- Successfully led a team of 400 sales professionals, driving business growth, and fostering a high-performing sales culture.
3. *Product Knowledge/Expertise:*
- Developed and maintained expertise in various insurance products, unlocking new opportunities for cross-selling and upselling, and driving revenue growth.
4. *Customer Relationship Management:*
- Collaborated with the training team to design and implement customer-centric strategies, resulting in increased policy renewals and referrals, and building strong, long-term client relationships.
5. *Awards/Recognition:*
- Received 2 prestigious CEO awards for Diversity and Customer Obsession, recognizing outstanding contributions to the organization.
- Consistently recognized as a top performer in channel management, achieving exceptional results in Retention, Growth, Profitability, and Persistency.
Overview
22
22
years of professional experience
2006
2006
years of post-secondary education
2
2
Certifications
Work History
Corporate Vice President - Direct Sales
AXIS MAX Life
04.2025 - Current
- Sales Strategy & Execution
- Profit & Loss Management
- Business Development
- Compliance & Regulatory Adherence
- Cross functional collaboration
Zonal Vice President - Direct Sales
AXIS MAX Life
07.2022 - 03.2025
- Driving sales strategy for Zone
- Working on strategy towards retaining talent and having 30% diversity
- Ensuring lower cancellation & better renewals. Enhancing the productivity and efficiency of the channel
- Driving mobility usage & technology adoption
- Managing Sales manager and driving business through them
- Driving Persistency of overall Zone and promoting internal talent.
Asst. Vice President - Direct Sales
AXIS MAX Life
05.2018 - 06.2022
- Managing the Retails Sales of Branch and Region
- Managing Leadership team which include Territory Manager, Cluster Manager, Branch Manager
- Driving the sales & leadership team
- Developing team and ensuring training for Interfacing with clients for suggesting the most viable product range and cultivating relations with them for securing repeat business; ensuring quality delivery of services to the clients
- Enhancing the productivity and efficiency of the channel
- Driving mobility usage & technology adoption
- Formulating Strategy for achieving monthly and yearly target
- Driving Persistency of overall Region and Talent retention
Senior Manager - Bancassurance & Alliances
HDFC Life
09.2016 - 05.2018
- Key account management: To achieve the organizational goal for the assigned partnership and meeting budgetary objectives on revenue, cost and profitability. Build the partnership through identifying new areas of business and scaling the existing lines of business through HO and regional interventions.
- Business Planning & Strategy: Planning to consider macro factors and past trend analysis.
- Competition tracking.
- Provide inputs to channel partner on improvement of productivity and development.
- Sales Development: Designing and launch of reward & recognition programs for internal sales force and channel partner to increase sales and build distribution.
- MIS on multiple strategic business inputs / initiatives for sales team to drive the same along with channel partners.
- Execution of the various events / promotional tours for partner.
- Service Delivery: Devising of TAT for customer service.
- Policy Issuance and delivery.
- Customer Grievances resolution.
Territory Manager - Branch Customer Service & Sales
HDFC Life
12.2014 - 09.2016
- Drive Various Parameter along with Top line like SI/ECS, Demat and My Mix.
- Ensure Persistency is maintained through clean business.
- To drive new business, FYP collections, Manage Walk in clients, Lobby Management activities in order to achieve revenue targets.
Area Manager - Branch Customer Service & Sales
HDFC Life
12.2013 - 11.2014
- One point contact for all requirements for Mumbai Branch Service Channel.
- To drive new business, FYP collections, Manage Walk in clients, Lobby Management activities in order to achieve revenue targets for the region.
- Manage tuning between Sales & Ops to get required Results.
Area Manager - Tele Assisted Direct
HDFC Life
08.2013 - 11.2013
- One point contact for all requirements for Maharashtra (Vidarbha) & Madhya Pradesh (Indore & Bhopal).
- To drive new business, FYP collections, Manage field activities in order to achieve revenue targets for the region.
- Managing desired productivity of Front Line Sales, Operating expenses, containing attrition in order to achieve cost-to-sales target.
- Track and analyze daily reports in order to ensure robust lead generation and field activity in orphan customer base.
- Participate in selection of Front Line Sales, counsel and mentor team in order to ensure assigned teams are capable and motivated.
Branch Manager - Tele Assisted Direct
HDFC Life
02.2011 - 07.2013
- To Manage Direct Sales Manager and Clients include individuals and families as well as businesses.
- To develop Managers & make them capable for Need Based selling.
Assistant Sales Manager - Agency Channel
HDFC Life
02.2010 - 01.2011
Business Development Manager - Agency Channel
HDFC Life
06.2008 - 01.2010
Sales Development Manager - Agency Channel
HDFC Life
05.2007 - 05.2008
- To Recruit Insurance sales agents, who help clients, choose insurance policies that suit their needs. Clients include individuals and families as well as businesses.
- To share knowledge and encouraging development of others to achieve specific team goals.
- To give necessary Training to Agents.
Freelancer
11.2003 - 04.2007
- Company Overview: Electric, Hardware & Retail Business (Garments)
- Electric, Hardware & Retail Business (Garments)
Education
Batchelor Of Commerce - Finance
Mumbai University
Mumbai03.2005
MBA - Financial Management
Welingkar Institute of Management
Skills
Goal Oriented
Personal Information
Hobbies: Exploring New places, Travelling, Coaching, Cricket, Reading
Certification
Generative AI
Timeline
Corporate Vice President - Direct Sales
AXIS MAX Life
04.2025 - Current
LEAD
05-2024
Generative AI
10-2023
Zonal Vice President - Direct Sales
AXIS MAX Life
07.2022 - 03.2025
Asst. Vice President - Direct Sales
AXIS MAX Life
05.2018 - 06.2022
Senior Manager - Bancassurance & Alliances
HDFC Life
09.2016 - 05.2018
Territory Manager - Branch Customer Service & Sales
HDFC Life
12.2014 - 09.2016
Area Manager - Branch Customer Service & Sales
HDFC Life
12.2013 - 11.2014
Area Manager - Tele Assisted Direct
HDFC Life
08.2013 - 11.2013
Branch Manager - Tele Assisted Direct
HDFC Life
02.2011 - 07.2013
Assistant Sales Manager - Agency Channel
HDFC Life
02.2010 - 01.2011
Business Development Manager - Agency Channel
HDFC Life
06.2008 - 01.2010
Sales Development Manager - Agency Channel
HDFC Life
05.2007 - 05.2008
Freelancer
11.2003 - 04.2007
MBA - Financial Management
Welingkar Institute of Management
Batchelor Of Commerce - Finance
Mumbai University
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