Chirag Krishnan
Mumbai
Summary
Personable and dedicated Customer Service Representative with extensive experience in event industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Professional Sales Executive with 1 year of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Client Servicing Executive
WOOT Factor Brand Architects
Mumbai
04.2023 - Current
- Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special guests.
- Coordinated with vendors to ensure timely delivery of materials for events.
- Ensured compliance with applicable laws and regulations related to event planning and operations.
- Managed on-site logistics during events, such as registration set-up, audio and visual equipment setup and breakdown.
- Researched potential locations for upcoming events.
- Created detailed timelines for the execution of each event.
Insurance Specialist
Epitome Wealth Pvt Ltd
Mumbai
05.2021 - 04.2022
- Developed and implemented new insurance sales strategies to increase customer base.
- Utilized comprehensive knowledge of life, health, and disability insurance products to meet customer needs.
- Generated leads through networking, cold calling, and referral campaigns.
- Managed client relationships by providing prompt service and responding to inquiries in a timely manner.
- Conducted market analysis to identify potential opportunities for growth.
Sales Associate
Squareyards
Mumbai
05.2022 - 09.2022
- Conducted market research to identify trends and potential customers.
- Developed relationships with key stakeholders in the real estate industry.
- Negotiated contracts between buyers and sellers of real estate.
- Provided guidance to clients throughout the entire home buying process.
- Generated leads through cold calling, referrals and networking activities.
- Maintained accurate records of all transactions including sales data, client contact information and listing details.
Education
LLB - Legal Studies
Jitendra Chauhan College of Law
Mumbai05-2024
Bachelors of Commerce - B.Com
Mithibai Motiram Khundani College
Mumbai04-2020
HSC - State Board Subjects
Kirti M Dongursee College
Mumbai04-2017
SSC - State Board Subjects
St.Francis D'Assisi High School
Mumbai04-2015
Skills
- Inbound And Outbound Calling
- Call Documentation
- Time Tracking
- Product And Service Solutions
- Team Development
- Cost-Reduction Strategies
- Report Creation
- Customer-Facing Communication
- Documentation Skills
- Sales Promotion
- Business Development
- Decision-Making
- Quality Control
- Performance Evaluation
Certification
- Advance Excel Certified
- Tally ERP Certified
- Diploma in Cyber Law from ASCL
Languages
English
First Language
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Timeline
Client Servicing Executive
WOOT Factor Brand Architects
04.2023 - Current
Sales Associate
Squareyards
05.2022 - 09.2022
Insurance Specialist
Epitome Wealth Pvt Ltd
05.2021 - 04.2022
LLB - Legal Studies
Jitendra Chauhan College of Law
Bachelors of Commerce - B.Com
Mithibai Motiram Khundani College
HSC - State Board Subjects
Kirti M Dongursee College
SSC - State Board Subjects
St.Francis D'Assisi High School
- Advance Excel Certified
- Tally ERP Certified
- Diploma in Cyber Law from ASCL
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