Chirag Nayi

• Led end-to-end sales and delivery for global IT services across Healthcare, Manufacturing, BFSI, Agritech, Sports, etc.
• Closed and managed multi-country clients through LinkedIn, Upwork, referrals, and events like Hannover Messe(Germany), Gitex (Dubai & Europe)
• Generated $10 Lac+ annual revenue through strategic outbound sales, targeted marketing initiatives, and territory planning across Globe.
• In 2021, YoY growth was 241% and last 2025 was, 10% YoY.
• Increased new client acquisition by 27% YoY via multi-channel outbound approaches including LinkedIn, email campaigns, WhatsApp, and direct prospecting.
• Successfully negotiated and closed long-term contracts worth $5 Lac across multiple geographies, ensuring sustainable revenue streams.
• Expanded client base by 25% by identifying new business opportunities and engaging CXOs, Directors, and key decision-makers.
• Managed a portfolio of 80 + active client accounts, maintaining a client retention rate of 65%.
• Drove repeat business worth $7 Lac + by building long-term relationships and uncovering new engagement opportunities within existing accounts.
• Resolved 5+ client escalations and disputes, maintaining service continuity and protecting revenue.
• Led cross-functional collaboration with pre-sales, marketing, design, and engineering teams to deliver customized enterprise and SaaS solutions.
• Managed and mentored a 15-member sales and BA, improving overall team performance by 30%.
• Delivered tailored technology solutions by translating client pain points into scalable offerings, resulting in 70% increase in deal conversion.
• Conducted market research and competitor analysis to identify new verticals and expansion opportunities.
• Partnered with marketing teams to execute ABM and targeted campaigns, generating 20+ qualified leads per month.
• Identified upselling and cross-selling opportunities, increasing average deal size by 20%.
• Consistently achieved 70%+ of monthly and quarterly sales targets through disciplined prospecting and negotiation.
• Represented the company at international trade fairs (e.g., Hannover Messe, Gitex Global, and Gitex Europe), driving high-value enterprise leads.
• Established strategic partnerships with 7+ technology and service partners, also signed MoU with with USA based client.
• Led cross-functional teams to deliver 15+ complex projects, achieving on-time delivery.
• Implemented and optimized CRM tool Pipedrive, improving sales visibility and forecast accuracy by 100%.
• Recruited, trained, and onboarded sales professionals, reducing ramp-up time by 30% and improving quota attainment.
• Optimized operational processes and budgets, increasing profit margins by 35%.

• Generated 3 new projects through bidding on global platforms including Upwork.
• Executed outbound lead generation via LinkedIn outreach.
• Successfully onboarded 3 clients for eCommerce web development projects.
• Provided direct project estimations for straightforward web and mobile design & development engagements.
• Researched target organizations to identify decision-makers and buying intent.
• Engaged prospects via Email, Skype, and Phone, building rapport and scheduling discovery calls.
• Analyzed client business models and gathered software, web, and mobile requirements.
• Collaborated with development teams to recommend optimal technology stacks and solution approaches.
• Maintained consistent client follow-ups to drive deal progression and ensure ongoing support.

• Led end-to-end business development initiatives for a technology-focused startup delivering .NET solutions, mobile applications, enterprise mobility, and IoT platforms.
• Owned the full sales lifecycle including lead generation, solution consulting, proposal creation, negotiation, and deal closure.
  Drove global client acquisition through Upwork, PPH, Guru, LinkedIn, and targeted online research.
• Acted as a solution consultant, translating client business requirements into scalable and cost-effective technical solutions.
• Prepared and presented proposals, requirement documents, solution flows, and feature-functionality mappings.
• Collaborated closely with engineering and delivery teams to ensure technical alignment and successful project execution.
• Managed client communication, negotiations, and follow-ups, building long-term and trust-based relationships.
  
• Key Deal Closures:
  Closed 1 dedicated developer engagement for a .NET developer (long-term resource model).
  Secured 1 IoT Home Automation projects leveraging IBM Watson, delivering smart home solutions.

• Drove international business development through online platforms including Upwork, PPH, and Guru.
• Focused on acquiring projects in PHP (Magento, WordPress, Yii, Zend), Android, and iOS technologies.
• Executed end-to-end bidding, client qualification, and proposal management on freelancing portals.
• Conducted LinkedIn and online market research to identify high-potential international clients.
• Managed client communication and negotiations via Upwork and Skype, ensuring clear requirement alignment.
• Performed structured follow-ups to convert leads into closed deals.

Key Deal Closures:

• Closed a major eCommerce project worth $15K for Web and Mobile App development from South Africa.
• Secured two Magento-based web projects valued at $6.5K in total.

• Managed domestic sales for Barcode hardware and software solutions, including barcode printers, scanners, and related software.
• Conducted corporate-level cold visits and developed domestic channel sales to expand market reach.
• Engaged with clients to understand operational requirements and recommend appropriate barcode solutions.
• Supported pre-sales activities and coordinated with internal teams to ensure successful deal execution.

• Drove domestic software sales, managing the full sales cycle from lead generation to deal closure.
• Handled client queries and post-sale coordination, ensuring timely resolution and customer satisfaction.
• Conducted requirement gathering, scheduled stakeholder meetings, and collaborated with technical teams for solution alignment.
• Delivered software demonstrations and client presentations to support decision-making.
• Executed outbound sales activities including cold calling, LinkedIn outreach, IndiaMART, and Justdial lead generation, followed by structured follow-ups to close deals.

Key Sales Achievements:

• Visitor Management System (VMS): Successfully closed a Government Tender for PGVCL, Bhuj (Gujarat).
• Hospital Management System (HMS): Sold 3 enterprise solutions.
• Billing & Inventory Software: Sold 1 solution.
• Education Management Software: Sold 1 solution

• Supported enterprise hardware, networking, and server infrastructure, resolving system and end-user issues efficiently.
• Delivered technical training and product demonstrations to internal users, ensuring smooth onboarding and system adoption.
• Coordinated with cross-functional teams to maintain operational stability and service quality.
• Recognized for strong communication skills and effective stakeholder engagement.
• Helped team of 7 lead consultants optimize efficiency of current systems by conducting training sessions.