Oracle (10g,11g,12c,19c,20c)
Chirag Shah
Sr. Oracle Database Administrator
Pacific Pines
Summary
Results-oriented Database Administrator with 15+ years of comprehensive history in telecommunications industry and experience in managing database installations, implementations, migrations, backups & recovery. Strengths in troubleshooting and maintaining servers and systems to support smooth business operations. Actively works with executives to determine and implement tech needs and manages technology strategy, training & documentation. Skilled in different versions of In-house and Cloud Oracle Databases, SQL Server Databases, Data Warehousing, Linux, and PL/SQL.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Oracle Cloud Database & Salesforce Administrator
IC247 Mobility Pty Ltd
Brisbane
01.2020 - Current
- Increase operational efficiency by implementing new programs and utilizing technology
- Demonstrate extensive field knowledge through efficient problem resolution
- Regularly evaluated servers and successfully maintained up-time of 97%
- Ensuring optimal performance of Salesforce systems and products
- Upgrading and configuring Salesforce systems for optimized integration
- Directly managed a team of 8 database administrators and 2 system admins
- Managing Salesforce roles, profiles, sharing rules, workflows, and groups
- Importing sales department leads, contacts, and other data
- Maintaining the sales cloud, as well as building custom reports and dashboards
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing
- Evaluating and installing new Salesforce releases, as well as providing training and support
- Run Quarterly Database Maintenance Reports
- Creating Flows, processes for various database routines
- Creating third party packages for Oracle and Salesforce integration.
Oracle Cloud Database Administrator
IC247 Mobility Pty Ltd
Brisbane
02.2018 - 01.2020
- Maintain the performance of database servers and add/remove additional resources as and when required
- Manage database access
- Recommend and deploy new database technology
- Perform ongoing database maintenance, patching and upgrading for Oracle 12c/18c databases
- Create and manage database reports, dashboards, and visualizations
- Create automation for database processes that repeat themselves
- As needed, be ready for on-call support.
Oracle Database Administrator
IC247 Mobility Pty Ltd
Brisbane
02.2008 - 02.2018
- Oracle installation, bare-metal server setup using virtualization (Hyper-V) , and upgrade
- Migrating database from Microsoft Access, MS-SQL and MySQL to Oracle
- Creating and adhering to effective backup and recovery policies
- Perform continuous database maintenance, patching, and updating for Oracle 11g/12c database
- Implementing DB network and security policies
- Sound knowledge of Oracle Data Integrator and RMAN.
Computing Support Officer
Griffith University
Brisbane
09.2005 - 06.2007
- Installation, maintenance, and decommissioning of computer hardware
- Providing software, hardware and network support to end customers
- Creating images for several faculty members, patching drivers, and troubleshooting hardware via specialized tools
- Contacting the hardware and software company providers and citing the faults
- Troubleshooting online difficulties raised by students and faculty
- Registering Griffith University assets to the prevailing network and DHCP
- Documentation of asset, standard operating procedures, knowledge-base updates, and posters
Website Developer
OK Gift Shop Pty Ltd
Gold Coast
08.2004 - 05.2005
- Recorded data regarding website traffic and user feedback
- Successfully identified, diagnosed, and fixed website problems, including broken links, typographical errors, and formatting issues
- Created web site as per the requirements of client using Dreamweaver and Flash, PHP and MySQL.
Application/Website Developer
EDII
Ahmedabad
01.2002 - 06.2004
- Designed applications as per the requirements of client using system analysis tools, database tools and front-end tools
- Perform backup and recovery on oracle server
- Created various validation programs using PL/SQL and Visual Basic.
Education
Master of Information Technology - Database Design & Implementation
Griffith University
Brisbane 01.2004 - 01.2006
Bachelor of Commerce -
Gujarat University
Ahmedabad 01.1996 - 01.1998
Skills
Database Administration
Software
Oracle RAC (Certified)
Oracle RMAN
MySQL
MSSQL
MongoDB
SQL, PL/SQL, NoSQL
Hyper-V
VMWare
DNS
Active Directory
Windows Server (2008-2019)
Interests
Philately and Numismatics
Reading
Exploring Technology
Timeline
Oracle Cloud Database & Salesforce Administrator
IC247 Mobility Pty Ltd
01.2020 - Current
Oracle Cloud Database Administrator
IC247 Mobility Pty Ltd
02.2018 - 01.2020
Oracle Database Administrator
IC247 Mobility Pty Ltd
02.2008 - 02.2018
Computing Support Officer
Griffith University
09.2005 - 06.2007
Website Developer
OK Gift Shop Pty Ltd
08.2004 - 05.2005
Master of Information Technology - Database Design & Implementation
Griffith University
01.2004 - 01.2006
Application/Website Developer
EDII
01.2002 - 06.2004
Bachelor of Commerce -
Gujarat University
01.1996 - 01.1998
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