Chirag Singh
Automation Analyst
Lucknow
Summary
Driven Automation Analyst with a proven track record at HCL Technologies, where I leveraged Power Platform and exceptional communication skills to create impactful PowerApps and PowerBI reports. Expert in enhancing automation infrastructure, I significantly boosted operational efficiency by troubleshooting and optimizing automated processes. Used CA ITPAM tool for multiple automation involving powershell and Javascript.
Overview
3
3
years of professional experience
Work History
Automation Analyst
HCL Technologies
11.2021 - Current
- Created PowerApps application.
- Created PowerBI reports .
- Partnered with vendors to evaluate and select appropriate tools for automation projects, ensuring compatibility with existing systems and optimal results.
- Troubleshot issues with existing automated processes, providing prompt resolutions to minimize downtime and maintain high levels of efficiency throughout operations.
- Supported continuous improvement initiatives by proactively seeking opportunities to enhance existing automation infrastructure.
Education
B.Tech - Computer Science
Babu Banarsi Das University
Lucknow 04.2001 -
Skills
Power Platform
ServiceNow
Javascript
Data Analytics
PowerShell
Robotic Process Automation
Excellent Communication
Organizational Skills
Accomplishments
- Received Certificate of appreciation for PowerBi and PowerApps .
- Supervised team of 4 staff members.
- Resolved product issue through consumer testing.
- Coordinated with the client to implement multiple automation solutions, resulting in a significant reduction of manual effort
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Automation Analyst
HCL Technologies
11.2021 - Current
B.Tech - Computer Science
Babu Banarsi Das University
04.2001 -