Chirag V Patel
Amraiwadi
Summary
An experienced professional, passionate about building productive relationship with the clients and team members. Proficient at handling entire company operations and an enthusiast of offline and online marketing strategies. Aware of team handling and also understand sales dynamics.
Experienced with managing collection operations and leading teams to improve debt recovery processes. Utilizes negotiation techniques and conflict resolution skills to maximize recovery rates. Track record of enhancing efficiency and achieving favorable outcomes for clients.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Debt Field Manager
Navi Finserv Ltd
10.2024 - Current
- Handling PL loan portfolio
- Bucket 1 to 6+
- Location Handling ( Ahmedabad, Surat, Rajkot, Bhavnagar)
- Researched accounts and completed due diligence to resolve collection problems.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
- Managed a diverse portfolio of accounts to optimize collection efforts and minimize losses.
- Enhanced team performance through regular training, coaching, and feedback sessions.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Worked with legal resources and recovery teams to manage default issues.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
Sales Manager
IDFC first bank
07.2023 - Current
- Monitor the Team.
- Managing CD loan and collection team of locations provided.
- Meeting with dealers on daily bases to make them understand target segment customers of IDFC FIRST bank to increase the sale.
- AREAS OF EXPERTISE
- Business Development
- Collection Management
- Client Relationship Management
- Team Management
- Distribution Management
- New Market Development
- Product Promotions
- Brand Management
- Retail Management
Relationship Manager
Motilal oswal financial services Ltd.
01.2022 - 06.2023
- Manage and deliver monthly performance in terms of, resolution, roll backs, values as per the target set for the assigned portfolio.
- Role: Handling (Demat account, IAP (investment advisory Products), Insurance, portfolio management, PMS)
- Achivments: Top RM Pan India Month (Oct-Nov 2022), Giving Award and certificate from mamagment.
Team Leader
Kissht Finance PVT. LTD
02.2019 - 08.2021
- Monitor the Team leader/field executive's/agency performances periodically.
- Manage and deliver monthly performance in terms of, resolution, roll backs, recovery, values as per the target set for the assigned portfolio.
- Managing CD & PL loan collection team of locations provided.
- Bucket wise delinquent account & NPA management.
- All Banks process to be adhered - Cash deposit process including monitoring TAT taken by agencies / In-House to deposit money collected.
Assistant District Sales Manager
Home Credit India FinancePvt. Ltd.
04.2015 - 01.2019
- Approaching dealers of consumer durable goods for convincing them to work with Home Credit India.
- Maintaining good relations with dealers so that they promote Home Credit India as primary financier in their store.
- Meeting with dealers on daily bases to make them understand target segment customers of Home Credit India to increase the sale.
- Conducting marketing activities in the city to increase the visibility of brand to reach the target segment customers. Identifying negative areas in city to minimize the no. of fraud cases.
Education
Graduation -
Kalinga University
01.2020
Diploma - Mechanical Engineering
Merchant Polytechnic college
01.2013
S.S.C - undefined
Sardar Patel Visnagar
01.2009
Skills
- MS Excel
- Pivot
- VLOOKUP
- Performance Data
Personal Details
English
Hindi
Gujarati
Timeline
Debt Field Manager
Navi Finserv Ltd
10.2024 - Current
Sales Manager
IDFC first bank
07.2023 - Current
Relationship Manager
Motilal oswal financial services Ltd.
01.2022 - 06.2023
Team Leader
Kissht Finance PVT. LTD
02.2019 - 08.2021
Assistant District Sales Manager
Home Credit India FinancePvt. Ltd.
04.2015 - 01.2019
Diploma - Mechanical Engineering
Merchant Polytechnic college
S.S.C - undefined
Sardar Patel Visnagar
Graduation -
Kalinga University