Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
CHIRAG ZALAHAR

CHIRAG ZALAHAR

Ahmedabad

Summary

Dynamic Service/Workshop Manager with a proven track record at Honda Motorcycle & Scooter India Pvt. Ltd., excelling in cost analysis and supplier negotiation. Adept at enhancing customer satisfaction and team performance through effective leadership and critical problem-solving skills. Committed to driving operational excellence and achieving service revenue growth.

Overview

9
9
years of professional experience

Work History

SERVICE/WORKSHOP MANAGER

Honda Motorcycle & Scooter India Pvt. Ltd.
Ahmedabad
12.2024 - Current
  • Identified new opportunities for cost savings while maintaining high-quality standards.
  • Scheduled preventive maintenance programs for tools, machines, and equipment in the workshop.
  • Negotiated contracts with suppliers to ensure competitive pricing on materials and parts.
  • Reviewed and approved job orders, estimates, and invoices.
  • Assessed employee skillsets and identified training needs accordingly.
  • Skilled in Automotive After Sales Management, Warranty, Customer Satisfaction, Channel Management, Training, Parts Management, Turn around time management, Same day delivery, team building, Soft products retail
  • Automotive After sales operations | Customer experience |Service Revenue.|Channel network. Spares, lube, and accessories business
  • Provided technical support to workshop personnel.
  • Conducted regular audits of tools, machinery, materials, products and services provided by the shop.
  • Created detailed reports on production processes within the workshop environment.
  • Maintained records of all activities related to the operation of the workshop.
  • Organized and managed daily workflow of staff members in the workshop.

CRT Manager

Royal Enfield Sarabhai Group
Ahmedabad
01.2024 - Current
  • Here I look the Overall Growth and all the Technical aspects of the Dealership.

CRT Manager

Krishna Wheels at Royal Enfield
Ahmedabad
06.2018 - 12.2023
  • Worked for overall Success for the dealership.
  • I was managing Rides, Sales+(CSD+CPC), Apparel Retail and Technical Aspects Also.

Ride Champion

The Dream Riders Group
01.2016 - 03.2018
  • As a Ride Champion at The Dream Riders Group, I successfully led and organized motorcycle rides in Ahmedabad, Pune, and Ladakh.
  • I ensured the safety and enjoyment of all participants throughout the rides.
  • Additionally, I managed the logistics and coordinated with local authorities and vendors to ensure smooth operations.

Education

Bachelors of Engineering -

GANDHINAGAR INSTITUTE OF TECHNOLOGY
Gandhinagar
07.2017

Skills

  • Creativity
  • Good time management
  • Hard Working
  • Conflict Resolution
  • Leadership and Teamwork
  • Critical thinking and problem solving
  • Decision Making
  • Leadership Skills
  • Microsoft Excel
  • Problem Solving
  • Teamwork
  • Ability to Work Under Pressure
  • Microsoft Office
  • Effective Time Management
  • Ability to Multitask
  • Time Management
  • Fast Learner
  • Adaptability
  • Communication
  • Computer Skills
  • Ability to Work in a Team
  • Product Development
  • Cost analysis
  • Supplier negotiation
  • Technical support
  • Workshop management
  • Customer service
  • Parts management
  • Channel management
  • Workshop organization
  • Repairs
  • Workshop supervision

Languages

  • HINDI
  • ENGLISH
  • GUJARATI
  • MARATHI

Timeline

SERVICE/WORKSHOP MANAGER

Honda Motorcycle & Scooter India Pvt. Ltd.
12.2024 - Current

CRT Manager

Royal Enfield Sarabhai Group
01.2024 - Current

CRT Manager

Krishna Wheels at Royal Enfield
06.2018 - 12.2023

Ride Champion

The Dream Riders Group
01.2016 - 03.2018

Bachelors of Engineering -

GANDHINAGAR INSTITUTE OF TECHNOLOGY
CHIRAG ZALAHAR