Chirag Arora
Senior Software Developer
Bengaluru
Summary
Experienced software developer with a strong background in Python and full-stack development. Professional with a collaborative mindset and exceptional interpersonal skills. Proven ability to adapt and learn quickly, embracing emerging technologies with enthusiasm and drive.
Overview
5
5
years of professional experience
Work History
Senior Software Engineer
NatWest
06.2025 - Current
- Supported DevOps teams by developing test coverage for AWS Lambda functions and upgrading Lambda runtimes and shared Python-based Lambda Layers to newer, compliant versions.
- Designed and implemented Kafka‑based event processing solutions for the Retail domain, including detailed R&D on AWS Connect Streams payload structures and event flows.
- Built serverless components using AWS Lambda, SQS, and AWS Connect APIs, and developed data aggregation and enrichment logic to prepare events for downstream consumption.
- Authored Terraform modules for automated cloud resource provisioning and delivered an end‑to‑end Kafka integration pipeline now successfully adopted by multiple teams across the organisation.
- Led POCs to enable SIP-based connectivity between AWS Connect and external web-hosted or AI agent solutions via Twilio.
- Developed a POC for adding video communication capabilities to AWS Connect to enhance customer experience.
- Built and deployed Lambda‑backed services and supporting cloud infrastructure for the video solution, and contributed to the React application by integrating AWS Chime SDK for initiating customer video calls, along with AWS Connect Streams and Amazon Cognito for secure authentication.
Software Development Engineer
Siemens
09.2021 - 05.2025
- Created an Auto ML, Deep Learning, & Time Series platform utilizing Python & Apache Airflow, featuring 25 ML models, including 8 deep learning models for object detection & image classification, & 10 time series models
- Worked in an energy domain project, enhancing platform efficiency by 30% post-transition to microservices & overcoming scalability challenges
- Contributed to an environmental domain Python project using Agile methodologies to develop 8 services, enhancing artifact management time and object detection accuracy.
Software Development Engineer
Qilin Labs
03.2021 - 08.2021
- Enhanced two Django framework services by implementing new features, reducing errors by 15%, significantly improving system performance, and enhancing functionality
- Streamlined Instagram & Facebook content management for enhanced audience engagement & increased brand visibility using social media management platforms
- Established a seamless integration of customer telecom details through a specialized telecom service customized for the Vietnam region, resulting in a 20% boost in customer satisfaction & enhanced accuracy of customer data using a cloud-based telecom platform
Education
Master In Computer Application - Computer Science
Deenbandhu Chhotu Ram University of Science And Technology
Haryana, IN04-2022
Bachelor In Computer Application - Computer Science
Panipat Institute of Engineering And Technology
Haryana, IN06-2020
Skills
Software Development & Testing
Web Development Frameworks
Object-Oriented Programming
Accomplishments
- Coding Ninja Coding Competition: Secured 3rd place in a coding competition organized by Coding Ninja in college.
- Book Publication: Authored the book titled "NO COST SOFTWARE DEVELOPMENT TOOLS AND COMPONENTS".
Timeline
Senior Software Engineer
NatWest
06.2025 - Current
Software Development Engineer
Siemens
09.2021 - 05.2025
Software Development Engineer
Qilin Labs
03.2021 - 08.2021
Master In Computer Application - Computer Science
Deenbandhu Chhotu Ram University of Science And Technology
Bachelor In Computer Application - Computer Science
Panipat Institute of Engineering And Technology