CHIRANJEEV SINGH
Assistant Manager
New Delhi
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Store Manager
Bluestone Jewellery And Lifestyle Pvt ltd
Kolkata
02.2020 - Current
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reviewed sales and gross profit report to assess company efficiency.
Brand Ambassador
Swarovski India Pvt Ltd
New Delhi
10.2017 - 09.2019
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Designed, filled and arranged eye-catching product floorsets to increase sales.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Reviewed and implemented new company initiatives and executed product activations.
- Conducted consumer surveys and analyzed purchasing trends.
- Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
Education
BBA - Sales, Merchandising, And Marketing
Delhi Institute Of Management Studies
New Delhi 04.2015 - 03.2018
Skills
Relationship building and management
Timeline
Assistant Store Manager
Bluestone Jewellery And Lifestyle Pvt ltd
02.2020 - Current
Brand Ambassador
Swarovski India Pvt Ltd
10.2017 - 09.2019
BBA - Sales, Merchandising, And Marketing
Delhi Institute Of Management Studies
04.2015 - 03.2018
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