Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

CHIRANJEEVI PH

KOTTURU

Summary

Reliable Candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.

Overview

3
3
years of professional experience

Work History

Shift Incharge

ZEPTO
Bengaluru
05.2024 - Current
  • Kept inventory within optimal levels, and organized for easy accessibility.
  • Resolved escalated inquiries and concerns for a positive outcome.
  • Managed facility cleaning, maintenance, and repair needs.
  • Manage inventory levels, conduct cycle counts, and oversee cash collection and reconciliation processes.
  • Handle customer escalations effectively, aiming for zero unresolved complaints.
  • Prepare and share end-of-day reports, tracking key performance indicators (KPIs), such as delivery percentages, return-to-origin (RTO) rates, and customer satisfaction scores.

Supply Chain Associate

DUNZO
Bengaluru
06.2022 - 01.2023
  • Created and maintained relationships with vendors, suppliers, freight forwarders, and other partners in the supply chain process.
  • Responsible for the complete onboarding process for new driver partners on the Dunzo platform.
  • Coordinating with vendors and third-party hiring sources to increase the supply as per company requirements.
  • Providing necessary training to the delivery partner in order to meet the business needs of the organization.
  • Resolving queries escalated by partners and maintaining a high-quality service.

Education

Associate of Arts - Humanities

KOTTURESHWARA COLLEGE
KOTTURU
05-2016

Associate of Arts -

INDU PRE UNIVERSITY COLLEGE
KOTTURU
05-2011

Skills

  • Team management and supervision
  • Customer Segmentation
  • Problem-Solving
  • Excellent Communication
  • Staff Supervision
  • Issue Escalation
  • Shipping coordination

Languages

Kannada
First Language
English
Intermediate (B1)
B1
Telugu
Advanced (C1)
C1
Hindi
Beginner (A1)
A1

Timeline

Shift Incharge

ZEPTO
05.2024 - Current

Supply Chain Associate

DUNZO
06.2022 - 01.2023

Associate of Arts - Humanities

KOTTURESHWARA COLLEGE

Associate of Arts -

INDU PRE UNIVERSITY COLLEGE

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CHIRANJEEVI PH