Chiranjeevi Srinivasan
Chennai
Summary
Forward-thinking operations executive with a passion for making companies the best they can be. Committed to innovation in the field of business operations and endlessly curious to find new and better ways to improve a business’s day-to-day functions and to meet its Desired goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Operation Executive
Kanadoo
Chennai
02.2021 - Current
- Excellent organizational and problem-solving skills ensure a streamlined and efficient billing system.
- Maintain tracking of all projects in procurement tool. Timely creation of projects & RFQs / jobs in Procurements according to onsite / client requirements.
- The ability to maintain & amp; update precise records – WIP / MIS Should be more fluency in data Analysing’s works.
- Communicate discrepancies to the site team, identify all past dues and recommend collection.
- Build & maintain good relationships with clients / onsite team.
- Develop strong relationships with suppliers
Karvy Data Management Services
Operation Officer
Chennai
12.2017 - 11.2020
- Investigate and amend or send the cancellation request and return of funds for payment in any currency within the bank, to other banks via SWIFT.
- clearing Online/Branch payments on a daily basis as requested from the clients &customers as well as other Banks’ payments.
- Emailing, documenting, refunding, chargeback, payments refund in credit & debit card on all types of POS machine.
- Working on Operation and service delivery
- Portfolio Maintaining, end-to-end solutions to customers/ bankers/clients.
- Working on both individual and corporate
- Sending letters to the customer based on guidelines given
Education
Bachelor of Arts - English Literature
University of Madras
Chennai 07.2011 - 04.2014
Skills
Business management
Time Management
Problem Solving
Customer Service Skills
Consistent Quality in Delivering the Service
Adaptability
Administrative Skills
Conflict Resolution
Email & Chat Support
MS Office, Excel, Word
Timeline
Operation Executive
Kanadoo
02.2021 - Current
Karvy Data Management Services
Operation Officer
12.2017 - 11.2020
Bachelor of Arts - English Literature
University of Madras
07.2011 - 04.2014