Chiranjeevi Kumar Arepalli
Summary
Experienced in Service Now, Windows administration, middleware, and mainframe technologies with proficiency in C, C++, Java, Python, and AWS. Adept at managing diverse IT environments and implementing solutions to optimize performance and efficiency. Committed to delivering high-quality solutions and continuously improving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
System Associate
Infosys Limited
10.2022 - Current
- Trained in Windows administration, middleware, and mainframe technologies
- Contributed to the continuous improvement of ITIL processes through ServiceNow enhancements and automation
- Hands-on experience with Python, Middleware, and Mainframe, utilized in various mini projects.
- Ensured compliance with regulatory standards related to data privacy and security through diligent monitoring of internal processes and implementing necessary safeguards.
- Achieved cost savings on technical resources by negotiating vendor contracts and consolidating IT services.
- Standardized IT policies across departments, ensuring consistent practices aligned with company objectives.
Education
Bachelor of Computer Applications -
Aditya Degree College
Tadepalligudem, Andhra Pradesh07.2022
Board of Intermediate Education (Mathematics, Physics and Chemistry) -
Aditya Junior College
Tadepalligudem, Andhra Pradesh04.2019
Board of Secondary School Certificate -
Anglo Indian English Medium School
Tadepalligudem, Andhra Pradesh05.2017
Skills
- Proficient in Python and Java
- Experience with HTML, CSS, and SQL
- Hands-on Experience with Python
- Experience with Service Now, DataDog
- Proficient in Microsoft Office
- Application support
- Business process improvement
- Incident Management
Languages
Telugu
Hindi
English
Projects Details
- Led the development of a comprehensive ticket management system to streamline the process of assigning and resolving IT support tickets.
- Personal Website: Designed and implemented a personal website using HTML, CSS, and JavaScript to showcase projects and skills.
- Developed a restaurant dashboard frontend using React.js to visualize real-time restaurant data.
- As part of the support team for Citizens Bank for the past Two Years, I specialize in delivering comprehensive Level 1 and Level 2 technical support. Utilizing tools such as ServiceNow and Datadog, I efficiently manage incident resolution, monitor system performance, and ensure seamless IT operations. My role involves responding promptly to client needs, troubleshooting issues, and providing solutions that enhance the overall reliability and functionality of Citizens Bank's technological infrastructure in Infosys Limited.
NSS Participation
Actively participated in NSS activities during college throughout the 3 Years, contributing to community development initiatives.
Hobbies and Interests
- Badminton: Actively participate in badminton tournaments and enjoy the physical and strategic aspects of the game.
- Music: Passionate about exploring diverse genres of music, attending concerts, and discovering new artists.
- Continuous Learning: Enthusiastically pursue opportunities for personal and professional development through online courses, workshops, and self-study, fostering a growth mindset and staying abreast of emerging trends and technologies.
Certification
- Python Associate
Infosys certified - Internal
- AWS Cloud Practitioner
Infosys certified - Internal
- Digital Accessibility Associate
Infosys certified - Internal
- Quickstart certification [Programming and Databases]
Infosys certified - Internal
Disclaimer
I hereby declare that all the above-mentioned information is true and correct to the best of my knowledge.
Timeline
System Associate
Infosys Limited
10.2022 - Current
Bachelor of Computer Applications -
Aditya Degree College
Board of Intermediate Education (Mathematics, Physics and Chemistry) -
Aditya Junior College
Board of Secondary School Certificate -
Anglo Indian English Medium School
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