Chiranjit Maity
Product Owner with proven expertise in driving product management initiatives and shaping business strategy, leveraging the SAFe Agile Framework to collaborate across Scrum teams and engage stakeholders dynamically in delivering strategic, customer-centric solutions aligned with organizational objectives
Pune,MH
Summary
Experienced Agile Product Owner with a proven track record of managing end-to-end product lifecycles and driving project success within the SAFe Agile Framework. Skilled in requirements gathering, stakeholder engagement, and risk management to streamline development and ensure alignment with business objectives. Recognized for enhancing product usability and leading high-performing teams to deliver innovative, high-quality solutions and successful product launches.
Overview
11
11
years of professional experience
3
3
Certifications
6
6
years of post-secondary education
Work History
Product Owner
Zensoft Services Pvt Ltd
Pune
08.2022 - Current
- Operating as a Product Owner at PwC US LLP (contractual) with over three years of experience, driving product management initiatives, and shaping business strategy.
- Spearheaded product roadmapping and backlog prioritization, ensuring alignment with business goals, stakeholder expectations, and customer needs.
- Implemented and refined SaFe Agile methodologies, boosting team velocity, productivity, and reducing time to market for critical features.
- Led cross-functional collaboration with engineering, marketing, and architecture teams to deliver innovative, customer-centric solutions, and successful product launches.
- Enhanced product usability through user research, usability studies, and continuous feedback integration, driving higher customer satisfaction.
- Established success metrics and conducted data-driven analysis to evaluate product performance, informing strategic enhancements, and future development.
- Cultivated strong stakeholder relationships through proactive communication, driving product strategies that ensured operational efficiency while maintaining compliance with organizational objectives.
Automation Lead
Zensoft Services Pvt Ltd
Pune
08.2019 - 08.2022
- Led seamless integration of automation systems into existing workflows, improving efficiency and reducing manual labor through advanced tools and scripts. Championed industry best practices in automation and QA, establishing strict quality control measures that reduced production errors and ensured consistent results.
- Enhanced system reliability by implementing rigorous testing protocols, continuous monitoring, and proactive bug resolution strategies.
- Increased the overall project success rate by fostering effective communication channels among stakeholders and cross-functional teams.
- Authored comprehensive documentation and testing procedures, ensuring knowledge transfer, compliance, and long-term maintainability of automated solutions.
- Mentored junior engineers and spearheaded training initiatives, elevating team skillsets, and maximizing performance under Agile and Scrum frameworks.
QA Engineer
RBNelite Pvt Ltd
Pune
06.2017 - 08.2019
- Ensured successful product launches through rigorous end-to-end testing and defect management.
- Reduced defect rates, and improved reliability by implementing robust test cases and comprehensive QA strategies.
- Accelerated issue resolution by streamlining defect tracking and prioritization, significantly improving customer satisfaction.
- Strengthened software security and reliability through enhanced testing protocols, and proactive vulnerability mitigation.
- Elevated QA team performance by initiating peer reviews, maintaining updated test libraries, and fostering Agile-driven collaboration.
Unit Manager
ICICI Prudential Life Insurance Company
Pune
12.2014 - 05.2017
- Implemented innovative marketing initiatives for increased brand visibility and customer engagement.
- Monitored performance metrics regularly to identify areas for improvement, and drive continuous progress in sales.
- Established relationships with advisors, ensuring alignment of business objectives to achieve the target sales.
- Conducted a detailed market analysis for informed decision-making and strategic planning to increase overall sales.
- Recruited, interviewed, and hired advisors, and implemented a mentoring program to engage them with the company's initiatives.
Education
PGDM - Marketing Management
Pune Institute of Business Management
Pune, India 04.2012 - 06.2014
B.Tech - Computer Science
West Bengal University of Technology
Durgapur, India 07.2006 - 07.2010
Skills
SaFe Agile Framework
Product lifecycle management
Problem Identification & Risk management
Product backlog management
Requirements elicitation
User story creation
Accomplishments
- Spearheaded product backlog prioritization, delivering 90% of high-priority features on schedule, which significantly improved stakeholder satisfaction.
- Collaborated with engineering and architecture teams to design and launch a new product line, reducing rework and redesign efforts, achieving faster adoption, and contributing to post-launch revenue growth.
- Enhanced product usability by integrating user feedback, driving measurable improvements in customer satisfaction and reducing churn.
- Reduced defect rates by 35% through robust test case development tailored to diverse user personas and close collaboration with QA teams, strengthening overall product reliability.
- Streamlined stakeholder communication with structured updates across proper channels, cutting escalations and improving alignment among end-users.
- Received recognition from senior-leadership for optimizing unused resources, eliminating inefficiencies that had been costing the organization millions annually
Certification
Professional Scrum Product Owner I
Languages
English
Advanced (C1)
Timeline
Certified SaFe Product Owner/Product Manager
06-2024
Professional Scrum Product Owner II
10-2023
Professional Scrum Product Owner I
06-2023
Product Owner
Zensoft Services Pvt Ltd
08.2022 - Current
Automation Lead
Zensoft Services Pvt Ltd
08.2019 - 08.2022
QA Engineer
RBNelite Pvt Ltd
06.2017 - 08.2019
Unit Manager
ICICI Prudential Life Insurance Company
12.2014 - 05.2017
PGDM - Marketing Management
Pune Institute of Business Management
04.2012 - 06.2014
B.Tech - Computer Science
West Bengal University of Technology
07.2006 - 07.2010