Chiranjivee Bhoir

• Process Management.

End-to-end visualization and documentation of new processes.

SOP documentation and review.

Liaising with Risk, Compliance, and other units to get the SOPs approved.

Timely review of all existing SOPs to get them renewed.

Maintenance of risk register and quarterly self-testing of risk with the help of the processing units.

• Project Management

Analyzed existing processes to enhance the system capabilities wherever an opportunity is identified.

Developed and implemented process improvements to increase production efficiency.

Project initiation, or raising the requirements, with the developers.

End-to-end UAT testing of the delivered projects.

Testing and finalization of the CRs, once deployed in the Production Environment.

• User training.

User training is conducted for end user for changes in process or system.

Conducted timely training to reduce processing ambiguity faced by end user.

• Handling of the documentation of the shipment
• Creating Bill of Ladings
• Sharing invoices with the clients