CHITHRA C A
Trainer
Thrissur,Kerala
Summary
Analytical English Professor with outstanding analysis, critical thinking and writing skills. Friendly and personable with skill to stay organized and on top of important deadlines. Strong philosophy of classical teaching and knowledge of various methods to excite students about literature, language and communications.
Overview
4
4
Languages
22
22
years of professional experience
Work History
Spoken English Trainer
Jacob's Mansion IELTS Institute
Thrissur, Kerala
06.2017 - Current
- Evaluated students' abilities and grasp of English language, keeping appropriate records and preparing progress reports.
- Developed lesson plans and adapted curriculum to meet individual needs of students
- Initiated, facilitated and moderated classroom discussions for college-level English students.
- Developed interesting lectures and educational activities to maximize learning within classroom.
Documentation Associate
MModal Global Services
Coimbatore, Tamil Nadu
01.2015 - 04.2017
- Maintained accuracy, completeness and security for medical records and health information.
- Identified new methods to optimize medical records management.
- Recorded information using word processing, dictation and transcription software and equipment.
- Edited drafts created from speech recognition software.
Medical Analyst
Spectrum Infotec
Thrissur, Kerala
02.2010 - 03.2015
- Recorded information using word processing, dictation and transcription software and equipment.
- Assisted in maintenance of medical charts and/or electronic medical record filing, Op Reports, test results, and home care forms.
- Applied medical terminology related to provider-specific treatments and techniques.
- Transcribed sensitive documents with complete confidentiality.
Customer Care Executive
Southern Associates
Thrissur, Kerala
03.2007 - 01.2010
- Coordinated timely responses to online customer communication and researched complex issues.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Drove sales by educating customers about products and services.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Kept accurate records of all customer interactions and transactions.
Teacher
Rainbow Public School
Adampur, Punjab
07.1998 - 12.2000
- Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
- Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
Teacher
Bharatiya Vidya Bhavan
Copernicus Marg, New Delhi
02.1995 - 12.1997
- Taught students subject-specific material, learning strategies and social skills.
- Chaperoned field trips to maintain safety and encourage learning.
- Assessed student progress by administering tests and evaluating results.
- Collaborated with administrators on classroom policies, management strategies and discipline.
Teacher
N.S.S.ENGLISH MEDIUM HIGH SCHOOL
Tirur, Kerala
02.1992 - 02.1995
- Administered quizzes and tests to assess student understanding of material.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Communicated nonverbally with children to provide comfort, encouragement and positive reinforcement.
Education
Master of Arts - Sociology
The Zamorin's Guruvayurappan College
Kozhikode, KeralaBachelor of Science - Zoology
The Zamorin's Guruvayurappan College
Kozhikode, KeralaSkills
Curriculum development
undefinedTimeline
Spoken English Trainer
Jacob's Mansion IELTS Institute
06.2017 - Current
Documentation Associate
MModal Global Services
01.2015 - 04.2017
Medical Analyst
Spectrum Infotec
02.2010 - 03.2015
Customer Care Executive
Southern Associates
03.2007 - 01.2010
Teacher
Rainbow Public School
07.1998 - 12.2000
Teacher
Bharatiya Vidya Bhavan
02.1995 - 12.1997
Teacher
N.S.S.ENGLISH MEDIUM HIGH SCHOOL
02.1992 - 02.1995
Bachelor of Science - Zoology
The Zamorin's Guruvayurappan College
Master of Arts - Sociology
The Zamorin's Guruvayurappan College
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