CHITHRAN AUGUSTIN
Chennai
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Category Manager
QnQ HEALTHCARE PVT LTD
05.2025 - Current
- Developed detailed sales forecasts based on historical data, allowing for proactive inventory management decisions.
- Managed a diverse portfolio of products, ensuring optimal mix between high-margin items and cost-effective options for customers.
- Monitored industry trends to identify new business opportunities and emerging product categories for expansion.
- Reduced inventory costs through effective vendor negotiations and optimizing product assortments.
- Enhanced supplier relationships through regular communication and collaborative problem-solving efforts.
- Analyzed sales performance and adjusted marketing strategies to optimize revenue generation.
- Mentored junior team members in category management best practices, contributing to a high-performing and collaborative work environment.
Pharmacy Manager
NARUVI HOSPITALS
06.2024 - Current
- Developed policies and procedures for effective pharmacy management.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
- OP Pharmacy full inventory management
- Driving team toward target and achievements
- Scheduled H and H1 drugs list record maintained daily
- High value drugs inventory management
Cluster Manager
QNQ PHARMACY
03.2024 - 06.2024
- Developed policies and procedures for effective pharmacy management.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Collaborated with store manager to maintain daily operations.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Pharmacy Manager
AL AHLIYA GROUP OF PHARMACY
09.2019 - 08.2023
- Managed pharmacy staff by onboarding, scheduling and training team members
- Resolved customer complaints efficiently using excellent problem solving skills while maintaining positive relationships with customers
- Performed annual performance evaluations for all employees providing feedback on areas needing improvement as well as recognizing accomplishments
- Developed and maintained pharmacy inventory management system to ensure accurate tracking of drugs and supplies
- Ordered and purchased pharmaceutical supplies, medical supplies and drugs to adequately maintain stock
- Facilitated communication between pharmacists, technicians and other members of the healthcare team regarding changes in medication orders or regimens
- Reviewed physician's orders for accuracy prior to filling; consulted with prescribers if necessary
- Checked prescriptions for proper contents and labeling
- Provided education and counseling on prescription medications, over-the-counter drugs, herbals, and nutritional supplements to patients
- Counseled patients on safe medication usage including side effects, warnings and precautions and storage instructions
- Monitored patient profiles for drug allergies, interactions, duplications, dosage forms, strengths as well as therapeutic duplication, incompatibilities
- Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
PHARMACIST INCHARGE
AL AHLIYA GRAND PHARMACY
11.2012 - 08.2019
- Managed pharmacy staff by onboarding, scheduling and training team members
- Resolved customer complaints efficiently using excellent problem solving skills while maintaining positive relationships with customers
- Performed annual performance evaluations for all employees providing feedback on areas needing improvement as well as recognizing accomplishments
- Developed and maintained pharmacy inventory management system to ensure accurate tracking of drugs and supplies
- Ordered and purchased pharmaceutical supplies, medical supplies and drugs to adequately maintain stock
- Facilitated communication between pharmacists, technicians and other members of the healthcare team regarding changes in medication orders or regimens
- Reviewed physician's orders for accuracy prior to filling; consulted with prescribers if necessary
- Checked prescriptions for proper contents and labeling
- Provided education and counseling on prescription medications, over-the-counter drugs, herbals, and nutritional supplements to patients
- Counseled patients on safe medication usage including side effects, warnings and precautions and storage instructions
- Monitored patient profiles for drug allergies, interactions, duplications, dosage forms, strengths as well as therapeutic duplication, incompatibilities
- Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
Assistant Professor
SASIKANTH REDDY COLLEGE OF PHARMACY
07.2011 - 08.2012
- Provided academic and career advising for students
- Attended faculty meetings to plan and deliver curricula and instruction consistent with educational goals
- Offered academic support and advice, helping students with challenging curricula
- Coordinated with professors to handle various administrative duties
- Developed and taught courses in research methodology, data analysis, and statistics to undergraduate and graduate students
- Facilitated inclusive learning environment, encouraging engagement with diverse cultures and backgrounds.
Clinical Pharmacist
CHRISTIAN MEDICAL COLLEGE & HOSPITAL
08.2008 - 09.2009
- Performed regular chart reviews to identify potential adverse drug interactions or duplicate therapies
- Communicated effectively with physicians regarding efficacy of medications or alternative treatment options when needed
- Provided comprehensive drug information to healthcare professionals and patients
- Collaborated with multidisciplinary team members in order to optimize patient care plans through appropriate selection, dosing, administration and monitoring of medications
- Educated patients on proper medication usage techniques via verbal counseling or written materials
- Developed and implemented clinical protocols for medication therapy management services, as well as patient education programs
- Monitored patient responses to prescribed medications and reported any significant changes in condition to the physician.
Medical Representative
GERMAN REMEDIES
11.2006 - 05.2007
- Met with physicians, nurses and other health care professionals to promote products and services
- Prepared presentations highlighting product features and advantages over competitors
- Developed and maintained relationships with key physicians, pharmacists, nurses, and other healthcare professionals to promote products
- Monitored competitor activity in order to stay ahead of the competition
- Coordinated with marketing department on promotional campaigns
- Exceeded sales targets by developing and executing strategic plans to leverage company products and services.
Education
PG Diploma - Clinical Research & Pharmacovigilance
CLINIMINDS
07.2023
Master of Pharmacy - Pharmacology
THE TAMILNADU DR MGR MEDICAL UNIVERSITY
08.2011
PG Diploma - Clinical Pharmacy in Clinical Pharmacy
CHRISTIAN MEDICAL COLLEGE & HOSPITAL
07.2007
Bachelor of Pharmacy - Pharmacy
THE TAMILNADU DR MGR MEDICAL UNIVERSITY
08.2006
Skills
- Staff Management
- Direct Patient Care
- Overseeing Pharmacy Operations
- Wellness Services
- Profit Margins
- Pharmacy Records Management
- Cash Register Operations
- Patient Safety
- Regulatory Requirements
- Patient Education
- Drug Inventory Management
- Medication Dispensing
- Prescription Interpretation
- Health Information Policy and Procedure Development
- FDA Drug Safety Guidelines
- Supplier relationship management
- Category development
- Supply chain optimization
References
References available upon request
Certification
- DOH LICENSE
- UAE DRIVING LICENSE
Languages
English
Arabic
Tamil
Hindi
Malayalam
Awards
GOLD MEDALIST FOR BEST OUTGOING DURING PGDCP
Timeline
Category Manager
QnQ HEALTHCARE PVT LTD
05.2025 - Current
Pharmacy Manager
NARUVI HOSPITALS
06.2024 - Current
Cluster Manager
QNQ PHARMACY
03.2024 - 06.2024
Pharmacy Manager
AL AHLIYA GROUP OF PHARMACY
09.2019 - 08.2023
PHARMACIST INCHARGE
AL AHLIYA GRAND PHARMACY
11.2012 - 08.2019
Assistant Professor
SASIKANTH REDDY COLLEGE OF PHARMACY
07.2011 - 08.2012
Clinical Pharmacist
CHRISTIAN MEDICAL COLLEGE & HOSPITAL
08.2008 - 09.2009
Medical Representative
GERMAN REMEDIES
11.2006 - 05.2007
Master of Pharmacy - Pharmacology
THE TAMILNADU DR MGR MEDICAL UNIVERSITY
PG Diploma - Clinical Pharmacy in Clinical Pharmacy
CHRISTIAN MEDICAL COLLEGE & HOSPITAL
Bachelor of Pharmacy - Pharmacy
THE TAMILNADU DR MGR MEDICAL UNIVERSITY
PG Diploma - Clinical Research & Pharmacovigilance
CLINIMINDS
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