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Senior Analyst with approximately 2 years of experience in commercial and claims analytics across Oncology, Dermatology, and Immunology. Highly competitive and passionate about driving results, and expertise in SAS, Python, SQL, and Excel.

Strategic analytics leader with over 15 years of experience across private health insurance, consumer bureau, retail and market research. Proven ability to develop insight-led strategies that drive acquisition, retention, and customer value. Strong technical skills combined with commercial acumen to influence decision-making at all levels.
To drive strategic, insight-led decision-making that improves customer outcomes, strengthens retention, and delivers business value through advanced analytics.

Experienced data professional with a strong background in the BPO industry, specializing in workforce management analytics, real-time scheduling, and customer service. Proficient in call center workforce tools, Microsoft reporting tools, and database systems like Synapse, Oracle, and Teradata. Skilled in SQL, Python, Power BI, and cloud platforms, with expertise in ETL development, data pipeline optimization, and process automation. Additionally experienced in web development and reporting tools such as Tableau and Data360. Adaptable and results-driven, with a proven ability to drive business insights through data-driven solutions and collaborate effectively in dynamic environments.

Accomplished at Sanofi, I spearheaded advanced analytics initiatives, integrating data across global units and enhancing decision-making with machine learning and strategic planning. My leadership in financial analytics and project management led to significant efficiency gains and a prestigious Finance Award, showcasing my ability to drive business development and innovation.

Chitra Mehra

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Senior Analyst - Customer Insights & Data Analytics

Senior Associate (R & I - Life Sciences)

Research Analyst (Healthcare)

Business Analyst

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M.S - Medicinal Chemistry

Bachelors - Pharmaceutical Science

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Senior Analyst - Customer Insights & Data Analytics

Senior Associate (R & I - Life Sciences)

Research Analyst (Healthcare)

Business Analyst

M.S - Medicinal Chemistry

Bachelors - Pharmaceutical Science

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