CHITRALEKHA C T
Hassan
Summary
Seeking opportunity in an organization of motivating environment with Accomplished management professional adept at building high-performing teams. Proven ability to drive cross-functional collaboration and implement innovative solutions to complex business challenges. Committed to delivering results that exceed expectations while maintaining a focus on continuous improvement and sustainable growth.
Overview
2
2
years of professional experience
Work History
Senior Officer
ICICI Bank LTD
Hassan
01.2023 - Current
- Processed cash deposits, withdrawals, and payments accurately
- Opening new accounts and guiding customers through the process, while also acquiring 40% new customers in half a year
- Maintained and balanced cash registers daily
- Assisted customers with banking inquiries and transactions
- Verified and processed checks and demand drafts
- Ensured compliance with bank policies and security measures
- Collaborated with other departments for seamless service
- Operated banking software for efficient transaction processing
- Assisted in ATM cash loading and reconciliation
- Trained new cashiers on bank procedures and customer service
- Facilitated training sessions for new employees on company policies and procedures.
- Monitored operations and reviewed records and metrics to understand company performance.
- Audited company's legal documents to verify compliant policies and procedures.
- Analyzed company's expenditures and developed financial models.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Identified and pursued new business opportunities to expand market presence and revenue streams.
- Managed workflow, schedules, quality, and compliance for employees.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
BBA -
St. Joseph's College
Hassan01.2022
PUC -
A V K College For Women's
Hassan01.2019
SSLC -
Navodaya High School
Channarayapatna01.2017
Skills
- ATM and POS Operations
- MS Office Proficient in Microsoft Office: Word, PowerPoint, Outlook
- Time Management
- Transaction processing
- Compliance auditing
- Financial modeling
- Team collaboration
- Employee training
- Performance monitoring
- Cash handling
- Problem solving
- Quantitative skills
- Business analysis
- Adaptability and flexibility
- Performance metrics
- Task prioritization
- Documentation and reporting
- Multitasking capacity
HOBBIES AND INTEREST
- Exploring new places by traveling
- Self-upgrading by learning new skills
- Listening to music
- I like to read comics
- Gardening
LANGUAGES
Kannada
English
DECLARATION
- I do hereby declare that all the details mentioned above are accurate to the best of my familiarity and confidence
With sincerity
Chitralekha C. T
Timeline
Senior Officer
ICICI Bank LTD
01.2023 - Current
BBA -
St. Joseph's College
PUC -
A V K College For Women's
SSLC -
Navodaya High School
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