ChitraManohar Mudaliar
Ahmadabad
Summary
Aspiring for a rewarding career along with the growth of the organization by applying my thoughts and knowledge through experience.To be an effective team player and a role model by achieving the best results while keeping in mind the customer and organizational objectives. Marketing-minded professional with many years of achievement in executing export services. Offering knowledge in monitoring performance and achieving sales targets. Well-versed with international commerce and export regulations. History of keeping shipping operations in full compliance with customs requirements. Advises clients on options and optimal solutions. Proficient in techniques for packing cargo to expedite services.
Overview
20
20
years of professional experience
Work History
Sales Export Executive
Divya Impex
Ahmadabad
10.2023 - Current
- Managed relationships with foreign customers by providing product information, quotations, invoices and delivery details.
- Assisted in developing marketing plans for expanding company's reach into new markets abroad.
- Negotiated with vendors for best pricing of raw materials for exports.
- Organized trade shows exhibitions and other promotional activities at global level.
- Conducted research on potential markets for new business opportunities abroad.
- Maintained records of inventory items used in production of goods exported from the country.
- Created, analyzed and maintained reports to track sales activity on a weekly, monthly and quarterly basis.
- Prepared documents such as Letters of Credit, Bills of Lading, Certificate Of Origin.
- Identified areas for improvement in operational processes related to exports activities .
- Reviewed contracts related to export transactions ensuring that they are compliant with local laws.
- Coordinated with freight forwarders to ensure timely shipment of cargo as per customer requirements.
- Reduced trucking overhead by corresponding and synchronizing with air export team.
- Coordinated pick-up with piers, trucking companies, steamship line and air carriers for timely delivery.
- Implemented cost-effective methods to analyze best means of transport for products.
Management Co-Ordinator
Falcon Pumps Pvt Ltd
Rajkot
03.2017 - 10.2023
- Performed data entry tasks into various databases.
- Assisted in the planning and coordination of corporate events.
- Facilitated communication between senior management and employees.
- Created documents such as agendas, minutes, and project plans using MS Office suite applications.
- Created weekly status reports detailing progress against project goals.
- Developed organizational systems to streamline office operations.
- Prepared presentations, reports, and correspondence for management meetings.
- Managed calendars to coordinate appointments between executives.
- Organized travel arrangements for management staff.
- Compiled monthly performance metrics for review by executive team members.
- Coordinated meetings with internal and external stakeholders.
- Provided administrative support to management team members.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Office Assistant, Marketing Work, Appointing New Distributors and Dealers, Order Processing, Repairing & Replacement Handling, Marketing Advertise Materials
Samrat Submersible (Guj.) Pvt.Ltd.
Rajkot
05.2012 - 10.2016
- Maintained an up-to-date database of prospective clients and their contact information.
- Maintained accurate records of sales activity and generated reports for management review.
- Coordinated travel arrangements for sales representatives as needed.
- Analyzed customer feedback surveys to determine areas where improvements could be made in order to increase satisfaction levels.
- Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
- Generated leads through cold calling, networking, referrals and other methods.
- Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
- Performed follow-up calls with customers after each sale was completed.
- Conducted market research to identify potential customers for sales campaigns.
- Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
- Supported sales team by delivering current territory sales data and costing information.
Co-ordination (Order Processing)
Spincotech Pvt Ltd.
T-nagar Chennai
12.2011 - 03.2012
- Achieved cost-savings by developing functional solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
Co-Coordinator (Sales, Service & Accounts)
Shraddha Cooling Systems
Ahmadabad
03.2004 - 07.2009
- Developed training materials for staff members involved in various aspects of the project life cycle.
- Prepared weekly status reports summarizing progress on projects.
- Created documents and maintained databases to track project milestones and deliverables.
- Evaluated vendor proposals against organizational objectives and negotiated contracts accordingly.
- Analyzed customer feedback surveys to provide insights into process improvements.
- Performed financial analysis to evaluate cost savings opportunities related to projects.
- Coordinated and scheduled meetings, conferences, events, and travel arrangements for the team.
- Drafted meeting agendas and took minutes during meetings.
- Coordinated with other supervisors, combining group efforts to achieve goals.
Education
B.Com. (Gujarat University) -
Present
Divya Impex, Sales Export Executive, 10/16/2023 till date
Previous Experience
- Shraddha Cooling Systems, Co-Coordinator (Sales, Service & Accounts), 03/2004 to 07/2009
- Spincotech Pvt Ltd., Co-ordination (Order Processing), 12/2011 to 03/2012
- Samrat Submersible (Guj.) Pvt. Ltd., Office Assistant, Marketing work, Appointing new Distributors and Dealers, Order Processing, Repairing & Replacement handling, Marketing Advertise Materials (like add materials order processing and finally dispatch to the particular party end), Follow-up. Handling Marketing Works like Sales Managers Tour planning and their follow-ups., 05/03/2012 to 10/11/2016
- Falcon Pumps Pvt Ltd, Handling all marketing type of market support, All India marketing persons follow and direct report to Management. ISO work, also marketing in the South Zone. Myself touring every dealer counter, distributors, Dealers Target & Sales support, etc., 03/10/2017 to 10/14/2023
Personal Information
- Date of Birth: 10/03/1892
- Gender: Female
- Marital Status: Married(Divorsed)
- Religion: Hindu
Languages
- Tamil
- English
- Hindi
- Gujarati
Disclaimer
I hereby declare that the information given above is true to the best of my knowledge.
Languages
Tamil
First Language
Hindi
Beginner
A1
English
Intermediate (B1)
B1
Gujarati
Beginner
A1
References
References available upon request.
Skills
- Reporting abilities
- Import management
- Customer support
- Clearance monitoring
- Document preparation
- Good Telephone Etiquette
- Self-Motivated
- Planning and Coordination
- Cultural Awareness
- Active Listening
- Problem-Solving
- MS Office
Timeline
Sales Export Executive
Divya Impex
10.2023 - Current
Management Co-Ordinator
Falcon Pumps Pvt Ltd
03.2017 - 10.2023
Office Assistant, Marketing Work, Appointing New Distributors and Dealers, Order Processing, Repairing & Replacement Handling, Marketing Advertise Materials
Samrat Submersible (Guj.) Pvt.Ltd.
05.2012 - 10.2016
Co-ordination (Order Processing)
Spincotech Pvt Ltd.
12.2011 - 03.2012
Co-Coordinator (Sales, Service & Accounts)
Shraddha Cooling Systems
03.2004 - 07.2009
B.Com. (Gujarat University) -
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