Chitrang Sagar
Co-Ordination Executive Cum Administration Head
Ahmedabad,Gujarat
Summary
Successful Executive with over 4 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
5
5
years of professional experience
Work History
Software Faculty
IANT
Ahmedabad
07.2018 - 02.2019
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Provided support and guidance to students experiencing academic and personal troubles.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
Advocate Clerk
High Court Of Ahmedabad
Ahmedabad
02.2019 - 07.2019
- Supported individuals with legal, physical, or mental health concerns in dealing with routine needs and complex problems.
- Organized supporting documentation for individuals under evaluation and coordinated paperwork transfers to correct staff members.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
HR Executive
Smartlion Complete Corporate Solutions
Ahmedabad
08.2019 - 03.2020
- Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
- Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Directed hiring and onboarding programs for new employees.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.
Customer Service Representative
ESMsys .Pvt. Ltd
Ahmedabad
07.2020 - 01.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Co-Ordination Executive and Administration Head
Integrated M-Power Trust
Ahmedabad
01.2022 - Current
- Interviewed, recruited and trained new onboarding candidates.
- Prepared annual data to determine metrics for operational performance.
- Collaborated with back-office team members to facilitate seamless business execution.
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
- Cross-trained existing employees to maximize team agility and performance.
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Coached employees through day-to-day work and complex problems.
- Used job-related software to draft and finalize written correspondence and documentation.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Managed company schedule to coordinate calendar and arrange travel.
Education
No Degree - 10+2(Science)
A-One High Secondary School
Gurukul, Ahmedabad 04.2001 -
Ethical Hacking - Ethical Hacking And Cyber LAW, Penetration Testing
Pristine Info Solution
Ahmedabad 01.2018 - 2019.01
Software Professional - Programming Language
IANT
Ahmedabad 01.2016 - 2017.12
Skills
Research and analysis
Timeline
Co-Ordination Executive and Administration Head
Integrated M-Power Trust
01.2022 - Current
Customer Service Representative
ESMsys .Pvt. Ltd
07.2020 - 01.2022
HR Executive
Smartlion Complete Corporate Solutions
08.2019 - 03.2020
Advocate Clerk
High Court Of Ahmedabad
02.2019 - 07.2019
Software Faculty
IANT
07.2018 - 02.2019
Ethical Hacking - Ethical Hacking And Cyber LAW, Penetration Testing
Pristine Info Solution
01.2018 - 2019.01
Software Professional - Programming Language
IANT
01.2016 - 2017.12
No Degree - 10+2(Science)
A-One High Secondary School
04.2001 -
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