Chitranjan Kumar
Sales Officer
Gurugram
Summary
Proven Sales Officer with a track record of enhancing customer satisfaction and boosting sales performance at Essae - Teraoka Private Ltd. Specializes in customer needs assessment and possesses strong listening skills, ensuring client loyalty and trust. Excelled in sales development, leveraging product knowledge and personalized service to achieve significant results.
Overview
11
11
years of professional experience
Work History
Sales Officer
Essae - Teraoka Private Ltd.
07.2023 - 10.2023
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Collaborated with marketing team to develop promotional materials to boost product visibility.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
Sales Officer
Refcom India
06.2018 - 05.2023
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Junior Engineer
Linnhoff India Pvt Ltd.
02.2013 - 07.2017
- Studied corrections from senior engineers to learn and grow professionally.
- Assisted in troubleshooting equipment issues, minimizing downtime and maintaining productivity levels.
- Provided technical support to colleagues as needed, fostering a collaborative working environment that promoted knowledge sharing.
- Led training sessions for junior staff members, promoting skill development and fostering a culture of continuous learning within the team.
Education
Diploma In Mechanical Engineer -
IME
Mumbai, India 04.2001 -
10+2 - Science
Magadh University
Bodh Gaya, India 04.2001 -
10th -
Bal Vidya Niketan
Jehanabad 04.2001 -
Skills
Product Sales
Customer Service
Sales Development
Customer Needs Assessment
Listening Skills
Timeline
Sales Officer
Essae - Teraoka Private Ltd.
07.2023 - 10.2023
Sales Officer
Refcom India
06.2018 - 05.2023
Junior Engineer
Linnhoff India Pvt Ltd.
02.2013 - 07.2017
Diploma In Mechanical Engineer -
IME
04.2001 -
10+2 - Science
Magadh University
04.2001 -
10th -
Bal Vidya Niketan
04.2001 -
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