Summary
Overview
Work History
Education
Skills
Languages
Sociallink
Totalworkexperience
Timeline
Generic
Chitra S

Chitra S

Bengaluru

Summary

With nearly 3.3 years of experience in Sr Payroll Executive and Business Analysis, I have honed my skills in data analysis and growth. I have efficiently gathered and understood client requirements, translating them into functional specifications for suitable Business Intelligence Data Analytics solutions. I have leveraged tools like Advanced Excel, MS Office, Payroll processing software and QlikView to enhance data analysis and facilitate informed decision-making processes. I have a strong focus on quality and governance, facilitating continuous process improvements for transformative results and delivering the best customer experience in the industry. I have managed team activities, conducted data analysis, and maintained high standards in CRM processes to ensure operational efficiency. I have also spearheaded the onboarding process, conducted thorough data analysis, and quality checks, and provided comprehensive CRM training sessions.

Overview

3
3
years of professional experience

Work History

Senior Executive

Ascent HR Services Pvt Ltd
07.2024 - 12.2024
  • Detail-oriented Payroll Specialist with over 6 months of experience managing end-to-end payroll processes for organizations of various sizes
  • Proficient in payroll software and fostering employee satisfaction through accurate and timely payroll services
  • Technical Skills: Payroll software (e.g., Power Pay), Excel (e.g., VLOOKUP, pivot tables), Timekeeping systems, Benefits and deductions processing
  • Soft Skills: Attention to detail, Analytical thinking, Communication skills, Problem-solving, Confidentiality and integrity

Team Lead

Wyzmindz Solutions Pvt Ltd
04.2023 - 11.2023
  • Company Overview: Autosherpa CRM is a software which creates value after sales mainly focused on Automotive Dealers and OEMs with the following main features: Increasing the target customer base with forecasting techniques, Increase customer engagement with Automation of Calls, SMS, Email, Whatsapp, Digitize apps for the Drivers, Field Executives, Zero documentation of leads on papers or excel spreadsheets, Engage with customers from anywhere
  • Autosherpa CRM is a software which creates value after sales mainly focused on Automotive Dealers and OEMs with the following main features: Increasing the target customer base with forecasting techniques, Increase customer engagement with Automation of Calls, SMS, Email, Whatsapp, Digitize apps for the Drivers, Field Executives, Zero documentation of leads on papers or excel spreadsheets, Engage with customers from anywhere

Business Analyst

Wyzmindz Solutions Pvt Ltd
09.2021 - 03.2022
  • Company Overview: Autosherpa CRM is a software which creates value after sales mainly focused on Automotive Dealers and OEMs with the following main features: Increasing the target customer base with forecasting techniques, Increase customer engagement with Automation of Calls, SMS, Email, Whatsapp, Digitize apps for the Drivers, Field Executives, Zero documentation of leads on papers or excel spreadsheets, Engage with customers from anywhere
  • Spearheaded the onboarding process, collecting requisites from customers to ensure seamless integration
  • Conducted thorough data analysis and quality checks to maintain the integrity of the CRM system
  • Engaged & coordinated for business analysis sessions for understanding client business processes and mapped them to required business standards
  • Facilitated CRM testing and validation procedures to guarantee optimal system performance
  • Provided comprehensive CRM training sessions
  • Autosherpa CRM is a software which creates value after sales mainly focused on Automotive Dealers and OEMs with the following main features: Increasing the target customer base with forecasting techniques, Increase customer engagement with Automation of Calls, SMS, Email, Whatsapp, Digitize apps for the Drivers, Field Executives, Zero documentation of leads on papers or excel spreadsheets, Engage with customers from anywhere

Education

B.Tech/B.E. -

KSR Institute of Technology
04-2009

XIIth - English

St.Mary's Hr Sec School
04-2005

Xth - English

St.Mary's Hr Sec SChool
04-2003

Skills

  • Payroll Processing
  • Data Analysis
  • Data Management
  • Process Automation
  • Quality Check
  • Requirement Analysis
  • Business Intelligence
  • QlikView
  • Data Analytics
  • Business Analytics
  • Data Extraction
  • Report preparation
  • Operations management
  • Mail handling
  • Project management
  • MS office
  • Documentation and reporting
  • Time management
  • Multitasking

Languages

English
Tamil
Kannada

Sociallink

https://www.linkedin.com/in/chitra-sa23332209/

Totalworkexperience

3 Years 3 Months

Timeline

Senior Executive

Ascent HR Services Pvt Ltd
07.2024 - 12.2024

Team Lead

Wyzmindz Solutions Pvt Ltd
04.2023 - 11.2023

Business Analyst

Wyzmindz Solutions Pvt Ltd
09.2021 - 03.2022

B.Tech/B.E. -

KSR Institute of Technology

XIIth - English

St.Mary's Hr Sec School

Xth - English

St.Mary's Hr Sec SChool
Chitra S