Summary
Overview
Work History
Education
Skills
Technical Proficiency
Timeline
Generic
Chitresh Mittal

Chitresh Mittal

L&D Project Manager
Gurugram

Summary

Strategic and results-driven learning & development professional with over 10 years of experience spanning project management and instructional design. Skilled in managing end-to-end learning solutions that enhance workforce capabilities, with expertise in client management, stakeholder engagement, and team leadership.

Overview

10
10
years of professional experience

Work History

Senior Associate – Team Lead - Project Management

EYGBS (India) LLP
08.2020 - Current
  • Executed and delivered multiple learning projects for global EY, managing the full lifecycle from understanding the business need and developing training materials to final publication
  • Successfully managed and delivered over 80 learning projects - across various modalities - over the course of 5 years
  • Engaged with EY's global stakeholders to ascertain their and their team’s learning requirements and anticipated outcomes
  • Orchestrated collaboration among interdisciplinary teams and roles, including subject matter experts, instructional designers, graphic designers, quality assurance, the publication team, and external vendors
  • Executed project planning, risk management, and status reporting using standardized project management tools and methodologies
  • Ensured compliance with EY’s learning design standards and operational processes, contributing to continuous improvement initiatives
  • Facilitated regular project meetings, and maintained comprehensive documentation to support transparency and accountability

Lead Executive - Learning & Education

Aricent Technologies (Holdings) Limited
10.2019 - 07.2020
  • Provided expert Learning & Development consultancy services to Aricent's clientele
  • Architected tailored learning strategies and curriculums as per the requirements
  • Managed and led a team of learning developers
  • Established team priorities, maintained schedules and monitored performance.

Learning Project Manager & Sr. Instructional Designer

Core Competency Training & Services Pvt Ltd
10.2016 - 10.2019
  • Directed the execution and delivery of learning and development solutions tailored to client needs
  • Established and maintained active engagement with client-side stakeholders to secure their support and participation throughout the project lifecycle
  • Crafted comprehensive project blueprints, encompassing timelines, financial planning, and allocation of resources
  • Developed compelling instructional content and different training modalities
  • Participated in face-to-face client consultations, sometimes requiring travel as well

Content Developer

NIIT Ltd
05.2015 - 09.2016
  • Crafted effective instructional designs and storyboards for e-learning courses, ILTs and videos
  • Contributed to peer review processes to uphold the high-quality standards expected by clients
  • Offered ongoing post-delivery support, including additional training, query resolution, and implementing client feedback for continuous improvement
  • Delivered mentorship and instructional design expertise to newly recruited graduates, facilitating their transition into the professional environment and enhancing their competencies in creating effective educational content

Education

B.Tech. - Electronics and Communication Engineering

Jaypee Institute of Information Technology
Noida, U.P.

Skills

  • Project management and delivery
  • Strong communication skills
  • Team collaboration and management
  • Stakeholder engagement and communication
  • Client relationship management
  • Vendor management
  • Instructional designing
  • Strategizing workforce development
  • L&D consulting and advisory
  • Data-driven decision making

Technical Proficiency

  • Management & instructional design tools - MS Office, Teams, Planner, etc.
  • Use of generative AI for assistance in project management and instructional design
  • Authoring tools: Articulate Storyline, Articulate Rise, eSleave
  • Basic functional knowledge of Adobe Premiere, After Effects, and InDesign

Timeline

Senior Associate – Team Lead - Project Management

EYGBS (India) LLP
08.2020 - Current

Lead Executive - Learning & Education

Aricent Technologies (Holdings) Limited
10.2019 - 07.2020

Learning Project Manager & Sr. Instructional Designer

Core Competency Training & Services Pvt Ltd
10.2016 - 10.2019

Content Developer

NIIT Ltd
05.2015 - 09.2016

B.Tech. - Electronics and Communication Engineering

Jaypee Institute of Information Technology
Chitresh MittalL&D Project Manager