Chitresh Mittal
L&D Project Manager
Gurugram
Summary
Strategic and results-driven learning & development professional with over 10 years of experience spanning project management and instructional design. Skilled in managing end-to-end learning solutions that enhance workforce capabilities, with expertise in client management, stakeholder engagement, and team leadership.
Overview
10
10
years of professional experience
Work History
Senior Associate – Team Lead - Project Management
EYGBS (India) LLP
08.2020 - Current
- Executed and delivered multiple learning projects for global EY, managing the full lifecycle from understanding the business need and developing training materials to final publication
- Successfully managed and delivered over 80 learning projects - across various modalities - over the course of 5 years
- Engaged with EY's global stakeholders to ascertain their and their team’s learning requirements and anticipated outcomes
- Orchestrated collaboration among interdisciplinary teams and roles, including subject matter experts, instructional designers, graphic designers, quality assurance, the publication team, and external vendors
- Executed project planning, risk management, and status reporting using standardized project management tools and methodologies
- Ensured compliance with EY’s learning design standards and operational processes, contributing to continuous improvement initiatives
- Facilitated regular project meetings, and maintained comprehensive documentation to support transparency and accountability
Lead Executive - Learning & Education
Aricent Technologies (Holdings) Limited
10.2019 - 07.2020
- Provided expert Learning & Development consultancy services to Aricent's clientele
- Architected tailored learning strategies and curriculums as per the requirements
- Managed and led a team of learning developers
- Established team priorities, maintained schedules and monitored performance.
Learning Project Manager & Sr. Instructional Designer
Core Competency Training & Services Pvt Ltd
10.2016 - 10.2019
- Directed the execution and delivery of learning and development solutions tailored to client needs
- Established and maintained active engagement with client-side stakeholders to secure their support and participation throughout the project lifecycle
- Crafted comprehensive project blueprints, encompassing timelines, financial planning, and allocation of resources
- Developed compelling instructional content and different training modalities
- Participated in face-to-face client consultations, sometimes requiring travel as well
Content Developer
NIIT Ltd
05.2015 - 09.2016
- Crafted effective instructional designs and storyboards for e-learning courses, ILTs and videos
- Contributed to peer review processes to uphold the high-quality standards expected by clients
- Offered ongoing post-delivery support, including additional training, query resolution, and implementing client feedback for continuous improvement
- Delivered mentorship and instructional design expertise to newly recruited graduates, facilitating their transition into the professional environment and enhancing their competencies in creating effective educational content
Education
B.Tech. - Electronics and Communication Engineering
Jaypee Institute of Information Technology
Noida, U.P.Skills
- Project management and delivery
- Strong communication skills
- Team collaboration and management
- Stakeholder engagement and communication
- Client relationship management
- Vendor management
- Instructional designing
- Strategizing workforce development
- L&D consulting and advisory
- Data-driven decision making
Technical Proficiency
- Management & instructional design tools - MS Office, Teams, Planner, etc.
- Use of generative AI for assistance in project management and instructional design
- Authoring tools: Articulate Storyline, Articulate Rise, eSleave
- Basic functional knowledge of Adobe Premiere, After Effects, and InDesign
Timeline
Senior Associate – Team Lead - Project Management
EYGBS (India) LLP
08.2020 - Current
Lead Executive - Learning & Education
Aricent Technologies (Holdings) Limited
10.2019 - 07.2020
Learning Project Manager & Sr. Instructional Designer
Core Competency Training & Services Pvt Ltd
10.2016 - 10.2019
Content Developer
NIIT Ltd
05.2015 - 09.2016
B.Tech. - Electronics and Communication Engineering
Jaypee Institute of Information Technology
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