Strategic and results-driven learning & development professional with over 10 years of experience spanning project management and instructional design. Skilled in managing end-to-end learning solutions that enhance workforce capabilities, with expertise in client management, stakeholder engagement, and team leadership.
Overview
10
10
years of professional experience
Work History
Senior Associate – Team Lead - Project Management
EYGBS (India) LLP
08.2020 - Current
Executed and delivered multiple learning projects for global EY, managing the full lifecycle from understanding the business need and developing training materials to final publication
Successfully managed and delivered over 80 learning projects - across various modalities - over the course of 5 years
Engaged with EY's global stakeholders to ascertain their and their team’s learning requirements and anticipated outcomes
Orchestrated collaboration among interdisciplinary teams and roles, including subject matter experts, instructional designers, graphic designers, quality assurance, the publication team, and external vendors
Executed project planning, risk management, and status reporting using standardized project management tools and methodologies
Ensured compliance with EY’s learning design standards and operational processes, contributing to continuous improvement initiatives
Facilitated regular project meetings, and maintained comprehensive documentation to support transparency and accountability
Lead Executive - Learning & Education
Aricent Technologies (Holdings) Limited
10.2019 - 07.2020
Provided expert Learning & Development consultancy services to Aricent's clientele
Architected tailored learning strategies and curriculums as per the requirements
Managed and led a team of learning developers
Established team priorities, maintained schedules and monitored performance.
Directed the execution and delivery of learning and development solutions tailored to client needs
Established and maintained active engagement with client-side stakeholders to secure their support and participation throughout the project lifecycle
Crafted comprehensive project blueprints, encompassing timelines, financial planning, and allocation of resources
Developed compelling instructional content and different training modalities
Participated in face-to-face client consultations, sometimes requiring travel as well
Content Developer
NIIT Ltd
05.2015 - 09.2016
Crafted effective instructional designs and storyboards for e-learning courses, ILTs and videos
Contributed to peer review processes to uphold the high-quality standards expected by clients
Offered ongoing post-delivery support, including additional training, query resolution, and implementing client feedback for continuous improvement
Delivered mentorship and instructional design expertise to newly recruited graduates, facilitating their transition into the professional environment and enhancing their competencies in creating effective educational content
Education
B.Tech. - Electronics and Communication Engineering
Jaypee Institute of Information Technology
Noida, U.P.
Skills
Project management and delivery
Strong communication skills
Team collaboration and management
Stakeholder engagement and communication
Client relationship management
Vendor management
Instructional designing
Strategizing workforce development
L&D consulting and advisory
Data-driven decision making
Technical Proficiency
Management & instructional design tools - MS Office, Teams, Planner, etc.
Use of generative AI for assistance in project management and instructional design
Associate Vice President, Delivery Lead, Project Manager, Service Manager, Project Leader, Team Leader, Test Manager, BA & Senior Developer at Mphasis LtdAssociate Vice President, Delivery Lead, Project Manager, Service Manager, Project Leader, Team Leader, Test Manager, BA & Senior Developer at Mphasis Ltd
<ul><li>- Working in Collaboration with the Central Quality team in the development of Quantitative checklists for Aggregate reports.</li><li>- Performing QR of Safety reports i.e, PADER, DSUR, PBRER and DSURs.</li><li>- Managing QR Team for Safety reports and acting as a training lead for Safety Writing Team.</li><li>- Prepared and Performed QC of the trackers for RSI project.</li><li>- Performed Quality review of cases in Argus database for VOQR project. Created error-free reports and other outputs according to tightly defined specifications to ensure timely reporting of assigned job to program management.</li><li>- Participating in weekly meetings on a regular basis to understand the client's requirement for a particular program and ensure that the team meets or exceeds the targets in terms of quality, quantity within the scope of time constraints</li><li>- Responsible for reviewing the SOPs, job aids as per program specific requirements.</li><li>- Acting as a subject matter expert and helping the team members with day-to-day trouble shooting activities.</li><li>- Signal detection and risk management plan authoring or other assigned PV related activities for client's product(s), per the regulations and SOPs when required.</li><li>- Exhibiting a growing awareness of program strategy and thinking capability alongside independence.</li><li>- Reviewing and providing solutions for issues relating to program delivery or escalating appropriately to the Team Lead / Program Lead as required.</li><li>- Providing standards for gathering information for use in trend analysis.</li><li>- Involved in people development in partnership with PDG leads.</li><li>- Ensuring that all training (internal training and client training) are successfully completed in a timely manner.</li></ul> at Syneos Health<ul><li>- Working in Collaboration with the Central Quality team in the development of Quantitative checklists for Aggregate reports.</li><li>- Performing QR of Safety reports i.e, PADER, DSUR, PBRER and DSURs.</li><li>- Managing QR Team for Safety reports and acting as a training lead for Safety Writing Team.</li><li>- Prepared and Performed QC of the trackers for RSI project.</li><li>- Performed Quality review of cases in Argus database for VOQR project. Created error-free reports and other outputs according to tightly defined specifications to ensure timely reporting of assigned job to program management.</li><li>- Participating in weekly meetings on a regular basis to understand the client's requirement for a particular program and ensure that the team meets or exceeds the targets in terms of quality, quantity within the scope of time constraints</li><li>- Responsible for reviewing the SOPs, job aids as per program specific requirements.</li><li>- Acting as a subject matter expert and helping the team members with day-to-day trouble shooting activities.</li><li>- Signal detection and risk management plan authoring or other assigned PV related activities for client's product(s), per the regulations and SOPs when required.</li><li>- Exhibiting a growing awareness of program strategy and thinking capability alongside independence.</li><li>- Reviewing and providing solutions for issues relating to program delivery or escalating appropriately to the Team Lead / Program Lead as required.</li><li>- Providing standards for gathering information for use in trend analysis.</li><li>- Involved in people development in partnership with PDG leads.</li><li>- Ensuring that all training (internal training and client training) are successfully completed in a timely manner.</li></ul> at Syneos Health
Team lead and Consultant specialist in IT project management. at HSBC Global TechnologiesTeam lead and Consultant specialist in IT project management. at HSBC Global Technologies