Chittaranjan Gurubhagavatula

Extensive Expertise in Successfully Executing Multi-Million Dollar Complex Projects and Programs for Global Clients Worldwide. Overall 22 Years of IT Career, I have consistently worked with innovative technology solution teams to enhance business operations, resulting in sustainable competitive advantages. Adept at navigating intricate challenges within diverse domains such as Insurance, Banking, Automotive, and Logistics. Offering digital technology advisory services across various industries, I bring a strategic vision to Service Operations, adapting seamlessly to the dynamic shifts in digital platforms. A forward-thinker, big-picture visionary, I excel in executing tasks with minimal direction, leveraging a profound understanding of technology with a keen business acumen. My leadership extends to steering the development and implementation of Technology-Enabled Business Transformation Programs, particularly on cloud technologies. Throughout my career, I have successfully led multicultural and multidisciplinary teams, ensuring the delivery of solution strategies with precision and excellence.

• Designed and migrated statistical application Solutions from Legacy systems using React and Azure.
• Delivered Big Data solutions to a Netherlands customer. Lead a team of data engineers and developers to offer IFRS17 services to an insurance service company.
• Migrated Application Services from Legacy systems using Agile Transformations.
• Built different KPIs on Finance Applications Services and created dashboards for the network data.
• Collaborated with multiple vendors as an SME.
• Proficiency in support automation, showcasing expertise in delivering scalable and efficient support automation solutions.
• Extensive experience leading global teams and interacting with internal and customer executives.
• Strong technical acumen and financial understanding, capable of directing complex central functions.
• Proven ability to drive change through various stakeholders and manage cross-functional teams effectively.

Perpetual Digital

Responsibilities:

· Managed end-to-end project deliverables, devising an effective strategy and delivery plan, leveraging Cloud platforms for seamless operations.

· Demonstrated expertise in Agile Framework and Scrum Management, employing automated visual dashboards on Azure DevOps (ADO) for daily task tracking.

· Resolved issues through Agile transformations, ensuring adherence to SLAs via Change Processes, CAB reports, and scheduled Release Timelines.

· Drove operational efficiency by establishing goals through Scrum rituals, handling ceremonies effectively, and implementing Scrum values and practices.

· Facilitated Scrum activities such as storyboard tasks, backlog tracking, burn down metrics, velocity, and user stories.

· Identified, analyzed, and strategized risk response actions for project risk management.

· Oversaw seamless project handover activities to customers

Stack: Azure Dev ops (ADO), Business Process (Miro Boards), Angular and >net Framework, Azure SQL suite, Jira

Project Description:

This application is a financial tool specializing in generating reports for Loans and Fixed Mortgage Securities. Through an intuitive user interface and reporting wizard technology, it presents detailed information on Trusts and Fund details related to Mortgaged securities. The tool allows users to create flexible collateral and liquidity reports, enabling sophisticated statistical analysis beyond the capabilities of basic spreadsheet software.

Sigma plot Cloud

Responsibilities:

· Spearheaded project ownership by devising an effective strategy and plan within the Cloud platform, ensuring daily activities aligned with project deliverables.

· Implemented strategic decisions to drive scope development, creating project roadmaps and managing tight timelines using Gantt Charts, Resource Schedules/Loading sheets, etc.

· Proactively resolved problems and incidents through Agile transformations, meeting SLAs and KPIs effectively.

· Orchestrated seamless communication to key stakeholders through written and verbal channels, conducting weekly project status meetings to derive meaningful insights.

Technology Stack:

Azure Python with Django framework, Node.js, Electron (with ReactJS + Fluent UI), React JS, HTML CSS, SASS, Bootstrap, Redis.

Project Description:

Developed a statistical analysis application tool with an intuitive user interface, simplifying data visualization. The application employs wizard technology, guiding users step-by-step through graph creation and data analysis, offering flexibility in statistical analysis via graphs..

IFRS 17 Solution

Key Accomplishments:

· Led the successful delivery of an IFRS17 Solution, leveraging Big Data, Informatica BDM, Cloud, and BPM technologies in a Data Lake setup.

· Managed a 4M+ Euros portfolio, demonstrating exceptional scalability and E2E delivery proficiency in engagement models.

· Developed comprehensive progress reports, proposals for new changes, and requirements documentation for stakeholders. Managed project status reports using Gantt Charts and End-to-End status reports.

· Oversaw a portfolio of complex initiatives spanning multiple lines of business, ensuring on-site leadership, team motivation, and adherence to project milestones.

· Managed financials, scope, schedule, quality, security, and overall delivery parameters for project success.

· Reported on project success criteria, metrics, and deployment activities, overseeing resource management and leading project management team meetings.

· Conducted performance reviews and collaborated closely with CXO-level leaders in client IT and Business organizations.

Technology Stack: Big Data, Informatica BDM, Oracle Golden Gate, BPM and Java full stack, Python, Pyspark, MS-SQL, SharePoint, JIRA, CI\CD tools.

Project Description: IFRS 17 is an International Financial Reporting Standard. It replaces IFRS 4 on accounting for insurance contracts.

Head Office Functions

Responsibilities:

· Orchestrated resource management and deliveries across HOF CFO, coordinating onsite and offshore teams effectively.

· Led end-to-end disaster recovery activities for HOF support functions and the CIO domain.

· Implemented JIRA Scrum methodology for Incident, Problem, and Change management, overseeing CAB reports and analysis for actionable insights.

· Owned server management, hosted Applications, Process scheduler, and batch jobs, serving as a key liaison for technical patching and operational activities.

· Conducted Root Cause Analysis (RCA) for priority incidents, providing technical solutions to complex issues.

· Collaborated on understanding security exceptions and requirements (ITRic, SECA, BIA, etc.), contributing to compliance efforts.

· Played a pivotal role in application upgrades, conducting performance tests, and regression analysis.

· Developed and published Splunk dashboards for HOF CFO teams, ensuring extensive reporting and efficient management of Service Now tool.

Technology Stack: Oracle DB, Hyperion Enterprise 6.5 and 5.0, HFM, OneSource (CS and RS).

Project Description:

This is a set of applications that facilitates insurance services and banking products such as mortgages. HOF has four domains (CFO, CCO, CIO, and CRO) which include critical applications like EPM, BART, FAR (People soft), Payment Factory, Hyperion, OneSource, SharePoint, ART, etc.

Legacy Finance Applications Maintenance

Responsibilities:

· Identified and resolved technical weaknesses and business requirements both within and outside the team, actively participating in business meetings to develop and maintain business models.

· Explored innovative opportunities to enhance client satisfaction, devising tailored solutions for project-related business challenges.

· Managed Hyperion application Admin activities, executing backups, restores, and ensuring operational stability.

· Engineered a unified platform interface for diverse financial applications, catering to various sectors and vendors.

· Pioneered the development of new processes and automation-driven procedures, fostering client growth.

· Initiated, stabilized, and transformed offshore projects into high-output revenue-generating practices, encompassing financial applications maintenance.

· Supervised CRM operations, facilitating customer tracking via a developed tracking system.

· Optimized team shift schedules through the creation of automated shift sheets, enhancing operational efficiency.

· Played a pivotal role in vendor sourcing and management.

Technology Stack: Oracle, Hyperion Enterprise 6.5 and 5.0, FiRE (Federal Regulatory System), InSource (CS and RS), Financial Archer, and QRM (Quantitative Risk Management).

Project Description: This project encompasses the maintenance and customization of diverse financial applications to meet specific business requirements. It involves regular Scrum Meetings, Stakeholder gatherings, and Business calls to address technical and functional changes, ensuring team compatibility and effective management.

HRMS and EPM process monitoring

Responsibilities:

· Monitored PeopleSoft HRMS, EPM, and CRM Servers & Batch applications.

· Monitored jobs on various process schedulers and Jobs running on all the above applications.

· Trained new associate engineers and mentored them to perform the tasks better.

· Prepared daily reports regarding Batch Jobs and HR Desktop performance.

· Resolved Job abends and Server Outages and handled crisis calls

· Manages resolution of issues, root cause analysis and ensures recurring issues are resolved permanently

· Batch Support for payroll runs.

· Actively contributed and completed the Peoplesoft 8.9 upgrade implementation project.

· Involved in the Management of Global Batch Job Scheduling.

Technology Stack: People soft Process Monitors, Mainframe servers, BMC PATROL, Emprix, Informatica, Data stage essential, Mercury( Server monitoring tool), and Control-M.

Project Description: The Global Production Support team provides round-the-clock support to maintain GHRS database integrity. Collaborating with HR specialists, process experts, and PeopleSoft coordinators, we ensure the system's optimal use and data accuracy. We serve as the primary contact for infrastructure maintenance of HRMS, EPM, Portal & CRM applications, managing job abends, server outages, and batch reports. Our responsibilities include generating daily, weekly, and monthly system performance reports, capturing long-running job data, and handling incidents raised by users, job abends, or server outages.

System and Network Administration

Responsibilities:

· Windows and System Administrator

· Network service engineer, responsible for issue resolution with regard to a network and its domains

Stack: Novell Netware, Windows 2000, Visual Basic 6.0, Windows NT 4.0 (Service Pack 6a), HP UNIX server.

Project Description:

· A LAN of 20 Systems with Domain and IPs configured, and an FTP Explorer connecting two environments (Windows and Unix). These applications transfer the data between a windows OS and a Unix environment through a bridge application “The FTP explorer”