Knowledgeable Administrative professional well-versed in producing high-quality spreadsheets, reports and presentations Proven history of success in event coordination, staff supervision and office workflow management.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Administrative Executive
GAR Corporation Ltd
Hyderabad
04.2024 - Current
Efficiently managed executive support including phone calls, email correspondence, and meeting scheduling.
Compiled data from various sources to prepare reports and presentations for senior management.
Created spreadsheets using MS Excel to track program performance metrics Ensured accurate documentation by actively maintaining and updating files, reports, and databases.
Set up meetings and appointments, gathered materials, booked conference rooms and provided information to involved parties.
Handled sensitive documents regarding staff issues and delicate company information with discretion.
Delivered precise and timely information to external individuals using diverse means of communication like email, phone calls, and direct interactions.
Front Office Executive
Ella Residence's
Hyderabad
06.2023 - 04.2024
Effectively handled and resolved customer inquiries regarding the organization's offering during inbound phone conversations.
Efficiently sorted and allocated incoming mail.
Supported other departments with tasks as assigned by supervisors or managers.
Responded to customer issues to provide immediate resolution and improve retention.
Achieved improved efficiency in office operations through the oversight of staff correspondence, record tracking, and data communications.
Front Office Executive
ABODE HOTEL
Hyderabad
11.2022 - 06.2023
Provided customer service support to clients via phone and face-to-face interactions
Promoted a clean and organized atmosphere in the reception area by consistently tidying up furniture, magazines, and various items.
Ensured efficient management and tracking of essential files, leading to the generation of reports and regular updates on occupancy and revenue.
Safeguarded the accuracy and privacy of contact lists through consistent updates.
Front Office Assistant
the capital hotel
Guntur
04.2019 - 08.2022
Monitored customer accounts for overdue payments or discrepancies.
Researched customer complaints or billing issues as necessary.
Answered incoming calls, responded to voicemails and transferred calls as needed.
Maintained a clean front office environment including lobby area.
Processed payments from customers using cash, credit cards or checks.
Education
Bachelor of Science - Computer Science
Andhra University
Viskhapatnam
02.2024 - Current
High School Diploma -
Frankfinn Institute of Airhostess Training
Visakhapatnam
06.2018 - 06.2019
Skills
Database coordination
New employee orientations
Report Preparation
File Organization
Customer service understanding
Document Preparation
Customer Relations
Mail handling
Microsoft Excel
Microsoft Access
Multitasking
Communication
Office Supplies and Inventory
Meeting Planning
Greeting Visitors
Status Updates
Customer Satisfaction Evaluation
Data Research and Compilation
Accomplishments
Best employee Award of the year 2022 (The Capital Hotel)
Best employee Award of the month 2022 ( The Capital Hotel )
Best employee Award of the Month 2024 ( Ella residences Hotel )
Languages
Telugu
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Affiliations
cricket
playing virtual games
Interests
Learning new skills
Work Preference
Work Type
Full Time
Work Location
HybridRemoteOn-Site
Important To Me
Company CultureWork-life balancePersonal development programsCareer advancementWork from home optionTeam Building / Company RetreatsFlexible work hoursHealthcare benefits
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Certified Front office Executive , Ellaa Residences hotel - The Best Employee Award in 2024
Quote
The way to get started is to quit talking and begin doing.