Manisha Reddy
Summary
Dynamic Syndigo Developer with a proven track record at Syndigo, specializing in MDM governance and PIM implementation. Expert in data modeling and cross-functional teamwork, driving operational efficiency and enhancing data quality. Successfully led projects that improved system performance and client satisfaction, ensuring alignment with business objectives.
Overview
7
7
years of professional experience
Work History
Production Support Engineer
TRUGLOBAL
Bangalore
03.2026 - Current
- Coordinated incident ticket management among development, operations, and business teams to ensure timely resolution.
- Escalated urgent outages and followed production support procedures.
- Documented recurring issues, fixes, and support steps in knowledge bases.
- Shared status updates with stakeholders during production disruptions.
- Reviewed system performance and suggested support process improvements.
- Applied change management processes to maintain consistency across environments.
- Compiled reports on system availability, performance metrics, and SLA compliance to support operational transparency.
- Trained and guided junior team members in production support activities to enhance team capability.
Syndigo Developer
Syndigo
Bangalore Urban
04.2023 - 06.2025
- Technologies - Riversand MDM, PIM, JIRA, Postman, SQL, GIT, Visual Studio.
- Data Modeling and Design: Designing and developing data models to ensure data consistency and integrity across systems.
- Data Integration: Integrating various data sources and ensuring seamless data flow between systems.
- Data Governance: Implementing data governance policies and procedures to maintain data quality and compliance.
- Customization and Configuration: Customizing MDM solutions to meet specific business requirements and user needs.
- Data Validation and Cleansing: Ensuring data accuracy through validation and cleansing processes.
- System Administration: Managing and maintaining MDM systems, including user access and security settings.
- Collaboration with Stakeholders: Working closely with business analysts, data stewards, and IT teams to address data-related issues and requirements.
- Project Management: Overseeing MDM projects from planning to implementation, ensuring they meet deadlines and objectives.
- Streamlined operational processes, improving efficiency and reducing costs across workflow.
- Fostered collaboration among team members to achieve project milestones and align with organizational goals.
- Analyzed performance metrics to identify opportunities for improvement and implement targeted solutions.
- Managed cross-functional teams to ensure alignment with strategic objectives.
- Developed and delivered training programs to enhance team skills and knowledge.
- Delivered presentations to management, clients, and peer groups to communicate project updates and insights.
- Managed client relationships with Stanley Black and Decker, Bayer Health Care, Brandjump, Progress Lighting, and Menards.
- Riversand, a Syndigo company, specializes in MDM solutions.
Syndigo Lead Consultant
Syndigo
Bangalore
08.2021 - 03.2023
- Led end-to-end implementation of Riversand PIM 8.x, including data modeling, attribute configuration, and workflow setup.
- Designed and deployed product hierarchies, relationships, and governance rules to support enterprise data standards.
- Integrated PIM with ERP, e-commerce, and DAM systems using APIs and middleware, ensuring seamless data flow and improving operational efficiency.
- Collaborated with cross-functional teams to gather requirements and customize solutions for global product catalogs, enhancing alignment with business needs.
- Provide expert advice, counsel & technical expertise to the project team to help assure that Riversand PIM solutions are designed & developed in the technical optimal manner & in accordance with industry & PIM best practices.
- Identify & implement controls to improve data quality & governance.
- Conducted user training, UAT sessions, and post-go-live support to ensure smooth adoption and continuous improvement.
- Participated in defining requirements, designing functional systems, creating process flows, and integrating systems.
- Collaborated with partners and clients during solution discussions and issue triage meetings.
- Lead CoE team to meet hard deadlines with on-budget & to the client's specifications.
- Collaborated with the product team on hot fixes, proof of concepts, research, and analysis for client requirements and future product improvements.
- Experienced in Jira, Confluence & Team Foundation Server (TFS), GIT.
- Managed client relationships with Stanley Black and Decker, Bayer Health Care, Brandjump, Progress Lighting, and Menards.
- Riversand, a Syndigo company, specializes in MDM solutions.
Syndigo Consultant
Syndigo
Bangalore
11.2019 - 07.2021
- Advised project team on technical design and development of Riversand PIM solutions, ensuring alignment with industry and PIM best practices.
- Supported project implementation team in executing MDM applications, facilitating successful deployment and integration.
- Identify & implement controls to improve data quality & governance.
- Managed client relationships for Bayer Health Care, fostering collaboration and ensuring client satisfaction.
- Riversand, a Syndigo company, specializes in MDM solutions.
Education
B.Tech -
MITS college
Madanapalle05-2019
Skills
- MDM governance strategies
- PIM implementation process
- Data modeling techniques
- Data Integration
- Incident management
- Postman
- Git
- Excel
- Microsoft Office
- Stakeholder Collaboration
- Syndication
Hobbies and Interests
- Cooking
- Travelling
Languages
- Telugu
- Hindi
- English
Timeline
Production Support Engineer
TRUGLOBAL
03.2026 - Current
Syndigo Developer
Syndigo
04.2023 - 06.2025
Syndigo Lead Consultant
Syndigo
08.2021 - 03.2023
Syndigo Consultant
Syndigo
11.2019 - 07.2021
B.Tech -
MITS college