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Chloe ODell
Elkhart
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
2
2
years of professional experience
Work History
Lead Server
Per Bacco
Elkhart
02.2024 - 04.2026
- Led team in fast-paced food service environment at local pub.
- Trained new servers on menu items and customer service standards.
- Managed customer orders and ensured timely delivery of food and drinks.
- Handled customer inquiries and resolved concerns efficiently and professionally.
- Collaborated with kitchen staff to streamline order preparation processes.
- Managed opening and closing duties to facilitate restaurant operations.
- Provided exceptional service to high volume of daily customers.
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Interacted and engaged with patrons to promote friendly environment.
- Resolved conflicts between employees quickly and fairly.
- Ensured all food orders were accurate and delivered promptly to customers tables.
- Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
Lead Server
Mayberry Cafe
Elkhart
06.2025 - 01.2026
- Led team in fast-paced food service environment at local pub.
- Trained new servers on menu items and customer service standards.
- Managed customer orders and ensured timely delivery of food and drinks.
- Handled customer inquiries and resolved concerns efficiently and professionally.
- Provided exceptional service to high volume of daily customers.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Lead Server
Sportstime Pub
Elkhart
05.2024 - 05.2025
- Led team in fast-paced food service environment at local pub.
- Managed customer orders and ensured timely delivery of food and drinks.
- Maintained cleanliness and organization of dining area and service stations.
- Managed opening and closing duties to facilitate restaurant operations.
Education
Concord High School
Elkhart, IndianaSkills
- Customer service
- Team leadership
- Order management
- Menu training
- Communication skills
- Problem solving
- Attention to detail
Timeline
Lead Server
Mayberry Cafe
06.2025 - 01.2026
Lead Server
Sportstime Pub
05.2024 - 05.2025
Lead Server
Per Bacco
02.2024 - 04.2026
Concord High School