Chloe Papaevangelou
North Judson
Summary
Hardworking and passionate Business Marketing student with strong customer relation, promotional, and communicational skills delved from work in years of customer orientated fields. Well-versed in product promotion, team settings, and working under high pressure situations. Eager to learn and take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Shift Manager
Biggby Coffee
08.2019 - Current
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Collaborated with cafe management to design and implement promotional strategies for cafe items.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Managed and operated POS cashier systems and financials of cafe.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
Sales Associate
Notre Dame Bookstore
08.2021 - 01.2022
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Contributed to event marketing, sales and brand promotion.
Restaurant Waitress
The Country Kettle
07.2018 - 11.2018
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
BBA - Business Marketing
Saint Mary's College
Notre Dame, IN05.2025
High School Diploma -
North Judson San Pierre Jr/Sr High School
North Judson, IN05.2021
Skills
- Product Promotion
- Market Research
- Social Perceptiveness
- Customer Service
References
Suzie Matzat, School Guidance Counselor, NJSP Highschool Corporation
574-896-2158 | smatzat@njsp.k12.in.us
Leslie Hampton, FACS/ Student Council Counselor, NJSP Highschool Corporation
574-896-2158 | lhampton@njsp.k12.in.us
Timeline
Sales Associate
Notre Dame Bookstore
08.2021 - 01.2022
Shift Manager
Biggby Coffee
08.2019 - Current
Restaurant Waitress
The Country Kettle
07.2018 - 11.2018
BBA - Business Marketing
Saint Mary's College
High School Diploma -
North Judson San Pierre Jr/Sr High School