Choudeshwar is a forward-thinking Senior Manager with 18 years of experience adept at managing teams of 100+ employees with 10 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams. He is specializing in Data & Analytics areas and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
Senior Manager
Accenture
Hyderabad
02.2022 - Current
AMEX - Working with a Large USA credit card company in their product development team to improve on the current Data Sharing Capabilities.
Established criteria for each milestone within product roadmap as means to measure developmental progress.
Communicated effectively with team members to deliver updates on project milestones and deadlines.
Coordinated project planning and execution with team members and team leads.
Application Delivery Manager
Accenture
Hyderabad &Chicago
06.2017 - 02.2022
Synchrony Financial : Worked as the Delivery Manager for the development and support operations for one of the major Financial client based out of USA
Lead a team of 100+ and ensured that the client and contractual SLAs are always met.
Experience in multiple recovery scenarios and also achieved the productivity achievements planned as part of the client application improvement program.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Worked with customers to understand needs and provide excellent service.
Drive automation Initiatives at the engagement level
Carried out day-to-day duties accurately and efficiently.
Collaborated with team members to achieve target results.
Application Delivery Manager
Accenture
Hyderabad
11.2014 - 06.2017
JPM Chase : Delivery Manager for the support operations for one of the major multinational banking and financial services client based out of USA
Batch process monitoring & support Production support applications round the clock
Apply enhancements and production break-fix Tax Patch implementation
Lead 40-member team to ensure that there are no service interruptions
Manage the ECM Application for the content migration tasks and ensure that the SharePoint DB Migrations are completed as per the schedule. In addition streamlined the PEGA delivery work.
Work with client on the business priorities for the .Net application development
ICM Tool enhancements release planning as per the client business requirements
North America Payroll SME
Accenture
Hyderabad
04.2013 - 11.2014
Ascension Health : A Health care client has adopted a new Human Capital Management (HCM) system
As part of the transition, Client has established “Symphony” wherein several functions in Finance, Human Resources and Supply Chain will move to a new Client Service Center
This moves functions like accounts payable, payroll processing and benefits administration to a Service Center
As a North American Payroll Specialist, I lead the Payroll Simulation team which validates the impact of data conversion, system configuration and pay practice changes within the Symphony PS HCM and Kronos solution to further ensure accuracy at the point of go-live
Lead 30-member team to achieve the project goals of Payroll Reconciliation; Execution; Payroll Simulation Tool configuration; Metrics generation for each client business unit
Delivery Lead
Accenture
Stamford & Bangalore
01.2010 - 04.2013
UBS : worked as the Delivery Manager & Sr Business Analyst in a project for one of the Leading Investment Banking Company across the Globe.
Responsible for the scope of the release, Plan, track and coordinate the release using MS Project.
Performed the SME reviews on the deliverables. Reviewed the monthly SLAs and shared them with client.
Reported Project Status in the weekly governance call with the client and other stakeholders.
Provided High level / Detailed estimations on the work items
Implement new migration process across various environments
Perform release walkthrough to the Release Management team and provide the Sign off from the IT perspective for the release
Manager specific supervisory activities like Performance reporting, Feedback, career guidance etc
Weekly Milestone status report of a release to the Application owner
Team Lead
Accenture
Bangalore
10.2008 - 12.2009
Navistar : Worked on the HR Application for a large automotive client gathering business requirements performing, fit/gap analysis, and developing functional specifications for data conversions and customizations in NA Payroll
Provide functional support and configuration expertise to the Payroll team, including: basic setup, tax setup, garnishment setup, with ability to troubleshoot issues related to payroll processing, G/L interfaces and tax reporting
Advice project team on best practices related to configuration and setup of the payroll system
Assist the team in making the best strategic configuration decisions
Assist in designing interfaces, data conversions and customizations to the product as well as being involved in all testing phases and issues resolution of the project
Obtained the knowledge of full cycle payroll processing in PeopleSoft and share it with the team for better results
Coached team members in techniques necessary to complete job tasks.
Reported on updates to project specifications and progress.
Partner with Payroll personnel to support business operations and satisfy user inquiries, resolve issues and support applications
Responsible for implementing and updating payroll tax updates, including testing and coordinating with different teams (systems administrators, developers, Payroll users, etc.)
Assign the work products to the Team for preparation of Technical designs, perform build & unit tests
Assist the 8-member team/review the Tech Design, Code, Unit test, Requirements Traceability Matrix & Deployment plan
Assist end users in performing UAT of the business requirements especially NA Payroll
Plan, allocate, monitor and report Project Status for the 8-member team to various stakeholders
Module Lead
Accenture
Bangalore
11.2007 - 10.2008
Macquarie Bank : I was part of the Extended Services Team and was working on the Year End 2008 Project
I was Responsible for preparing Functional specification and Technical design documents, Participated in the Functional and Technical review meetings
Responsible for performing the Year End 2008, Business Requirements 01 & 09 that is Design, Develop, Test and Deploy in the production system
Prepared the Unit Test cases for every Business Requirement and executed them
Reviewing the work done by offshore before sending it for Onsite review and finally for User Acceptance Testing
Responsible for the development & migration of the complex Novated Leasing Project to PRD
Responsible for the configuring the PRD system for the Novated Leasing Project
Responsible for resolving the issues encountered in the UAT phase, these issues are logged using the tool MANTIS
Created new PS Queries which were coming as Change requests as part of Year End 08
Working on the issues related to the Salary Packaging Module
Prepared the Impact Analysis Report and Requirements Traceability Matrix document for the Quality Review by SQA
Coordinating with the offshore Team and documenting the Daily Work Status.
Senior Software Engineer
Accenture
Hyderabad
05.2007 - 11.2007
Campus Solutions POC - I was part of a team doing the end to end cycle for the Recruiting & Admissions Module
Responsible for preparing functional understanding of the module and integrations with other modules and shared the knowledge across team members
Documented the TS130 & TS 189 Automated process and their significance
Involved in the core Setup Activities
Obtained fair knowledge on Grade book, Contributor Relations, Campus community.
Senior Software Engineer
BearingPoint GDC, Now PWC
Bangalore
12.2006 - 05.2007
Hawaiian Telecom : Translating business requirements into technical design documents that can be used to further enhance the product's feature set and perform development work
Report Writing Development using SQR for the client requirements
Understanding the coding and development standards of the Client and implementing them in the delivery
Software Engineer
Satyam Computers, now Mahindra Satyam
Hyderabad
01.2004 - 12.2006
Caterpillar : Worked on the PeopleSoft Application as an SME in the HR domain.
Worked in the software development and testing team to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
Primary support for Administer Workforce, Recruiting, Employee Review and Competencies, Self Service and backup support for Payroll Interfaces, Plan Salaries
Technical advisor for overall Service Change Request (SCR) process for customers
Technical analysis of customer requirements, prepare design documents for SCRs and participate in SCR design reviews
SOx documentation for FSA development
PeopleSoft Case Management - creates and manages PeopleSoft cases for issue resolution by Oracle
Translating business requirements into technical design documents that can be used to further enhance the product's feature set
Report Writing Development using SQR
Understanding the coding and development standards of the Client
Played an active role in Upgrade, Configuration of UG/Change Assistant, Fit gap Analysis, Tools and Application Upgrade
Extensively worked in Customizations using Application Designer as enhancements to Current system, Data - Conversion during Upgrade and Reapplying customizations