CHRIS ARATTU
Mumbai
Summary
HR Operations Specialist with 6+ years of experience supporting APAC and Global HR Shared Services within multinational environments. Expertise in end-to-end HR operations, including onboarding, employee lifecycle management, HRIS administration (SAP SuccessFactors), payroll coordination (ADP), leave & absence management, background verification, and offboarding. Known as a trusted lead-level HR partner, with strong capabilities in HR reporting & MIS, compliance with global and regional policies, stakeholder collaboration, and delivering consistent, employee-centric HR services in fast-paced shared services models.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Operations Specialist - APAC
TeamViewer
03.2025 - Current
- Managing end-to-end HR operations within a Global HR Shared Services model, supporting the APAC region across onboarding, employee lifecycle management, and offboarding activities.
- Administering SAP SuccessFactors HRIS, ensuring accurate employee data management, system updates, audits, and compliance with global HR standards and regional policies.
- Supporting payroll operations in coordination with ADP, including payroll input validation and resolution of employee payroll-related queries.
- Managing leave and absence administration, ensuring accurate tracking, policy adherence, and alignment with regional requirements.
- Owning HR reporting and MIS, including onboarding and offboarding trackers, headcount reports, and operational dashboards for global and regional stakeholders.
- Preparing and issuing HR documentation, including visa cover letters, probation confirmations, transfer letters, employment confirmations, and exit documentation.
- Supporting recruitment coordination, including resume screening, candidate shortlisting, hiring manager coordination, and interview scheduling.
- Actively monitoring the Freshservice HR ticket queue, prioritizing and resolving requests to ensure timely and effective service delivery.
- Acting as a key HR point of contact within Global HR Operations, collaborating with HRBPs, Training, Payroll, and Procurement teams via Omnea to deliver seamless employee support.
Human Resources Specialist
Invenio Business Solutions
09.2024 - 01.2025
- Executed end-to-end onboarding for domestic and international hires across multiple regions, ensuring compliance and seamless employee experience.
- Managed HR administration including appointment letters, payroll inputs, probation confirmations, and F&F settlements using Darwinbox HRMS.
- Acted as the primary HR SPOC, handling employee queries, grievances, and policy clarifications.
- Conducted exit interviews, coordinated clearances, and ensured smooth offboarding processes.
- Managed background verification (BGV) activities, ensuring regulatory and internal compliance.
- Generated HR analytics and workforce reports to support HRBP decision-making.
Senior Human Resources Associate
State Street Services Pvt Ltd
09.2021 - 09.2024
- Streamlined onboarding workflows, reducing process time through automation and improved documentation.
- Implemented a centralized employee ID tracking system, ensuring timely completion.
- Conducted compliance-focused background verification training for new hires, ensuring adherence to company policies.
- Enhanced vendor management for background verification, improving turnaround times through proactive follow-ups.
- Designed HR dashboards and workforce analytics reports, optimizing headcount and attrition tracking.
- Managed exit formalities, coordinating with HR Business Partners for seamless transitions.
- Audited HR records, ensuring accuracy and compliance alignment.
- Delivered exceptional stakeholder support, strengthening HR services and relations.
Office Admin Executive
Emac Computers
06.2018 - 03.2021
- Implemented a digital inquiry system, driving a 30% increase in student admissions and managing 500+ inquiries monthly.
- Optimized the learner portal's functionality, reducing administrative queries by 25% and improving user satisfaction for 1,000+ students.
- Drove strategic marketing initiatives, boosting event attendance by 35% through compelling campaigns and analytics-driven approaches.
- Facilitated employee grievance resolution, fostering a positive work environment and improving retention rates.
Education
MBA - HR/Industrial Relations
L. N. Welingkar Institute of Management Development And Research
06-2020
Bachelor of Commerce -
Smt. Chandibai Himathmal Mansukhani College - Mumbai University
06-2018
Skills
- HR Operations
- Global HR Shared Services
- Global Onboarding & Offboarding
- Employee Lifecycle Management
- Leave & Absence Management
- Internal Mobility
- Background Verification (BGV)
- Exit Management
- Documentation & Employee Letters
- Employee Relations
- Grievance Handling
- Employee Query Management
- Training Coordination
- Stakeholder Management
- Workforce Analytics
- Vendor & Procurement Coordination
- Process Improvement
- Data Accuracy & Governance
- Problem-Solving
- Cross-Functional Collaboration
- HR Reporting & MIS
- HR Ticketing Management
- SAP SuccessFactors
- ADP Payroll Support
- Omnea
- Darwinbox HRMS
- Power BI
- HR Dashboards
- Microsoft Office Suite
- Jobvite
- Ongrid BGV
- SharePoint
Certification
- Senior Professional in Human Resources (SPHR) - Percipio
- Human Resources Analytics - University of California Irvine (Coursera)
- HR Management - University of Minnesota (Coursera)
- Generative AI for HR - IBM SkillUp EdTech (Coursera)
- Emotional Intelligence - University of Michigan (Coursera)
- Agile Foundations, Payroll, Compensation & Benefits- LinkedIn Learning
Languages
English
Hindi
Marathi
Malayalam
Timeline
Human Resources Operations Specialist - APAC
TeamViewer
03.2025 - Current
Human Resources Specialist
Invenio Business Solutions
09.2024 - 01.2025
Senior Human Resources Associate
State Street Services Pvt Ltd
09.2021 - 09.2024
Office Admin Executive
Emac Computers
06.2018 - 03.2021
MBA - HR/Industrial Relations
L. N. Welingkar Institute of Management Development And Research
Bachelor of Commerce -
Smt. Chandibai Himathmal Mansukhani College - Mumbai University