Chris Cleveland

• Trained employees on equipment operation and safety protocols.
• Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
• Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
• Followed verbal and written instructions to properly move and ship products.
• Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
• Assisted in the recruitment and onboarding of new warehouse employees, ensuring they were well-equipped with the necessary skills and knowledge to perform their roles effectively.
• Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problemsolving.

• Developed strong client relationships through prompt communication and excellent service quality.
• Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
• Ensured timely deliveries to clients'' satisfaction while maintaining clear communication channels between internal departments.
• Contributed to revenue growth by identifying opportunities for upselling or cross-selling products.
• Managed accounts to retain existing relationships and grow share of business.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases
• Technical support BASF automotive / Rv coatings application and processes.

Performed on-site customer assistance to address defects and transit damage.

Managed, evaluated, and executed all repairs from start to finish to meet or exceed production deadlines. Multiple accounts and locations.

Ensured ongoing customer satisfaction through consistent engagement.

Reported challenges to enhance productivity and quality.

Production paint and repair/ stripes/ slide outs

Adapted to various roles to support areas experiencing staff shortages or increased workloads.

Collaborated with team leads to address issues and implement solutions.

Identify inventory document and disassemble

Vehicles

Ensured thorough preparation of metal components for subsequent finishing processes.

Body work and prep parts and arrange for paint