Chris Robinson

Directed daily branch operations to enhance customer service and optimize efficiency.

• Cultivated client relationships to promote banking products and increase customer base.
• Implemented marketing strategies, resulting in increased customer acquisition and deposit growth.
• Developed strategic plans to boost customer satisfaction and loyalty.
• Facilitated team meetings to align on goals and improve overall branch performance.
• Collaborated cross-functionally to establish branch goals supporting strategic objectives.
• Drove lending growth as a partner for Louisville district, focusing on customer needs.
• Achieved significant retention rates across the Louisville district while increasing deposits.

• Managed daily operations and staffing schedules for store efficiency.
• Trained new employees on policies and customer service standards.
• Oversaw inventory management and restocking procedures for products.
• Implemented promotional strategies to enhance product visibility and sales.
• Assisted in developing staff schedules to optimize workforce productivity.