Chris Scahill
Huntington
Overview
15
15
years of professional experience
Work History
Sales Engineer
Sweetwater Sound
01.2025 - Current
- Generated over $500,000 in sales through consultative selling and personalized gear recommendations
- Built and maintained a customer base of 8,500+ clients, managing ongoing relationships and repeat business
- Assessed client needs and designed complete sound systems for businesses, studios, and live environments
- Managed the full sales cycle, including quoting, order processing, and post-sale support
- Maintained detailed customer records and sales activity within CRM systems to support long-term client success
Account Coordinator
Sweetwater Sound
01.2024 - 01.2025
- Support Sales Engineers by managing customer accounts, orders, and follow-up communication
- Serve as a point of contact for customers regarding order status, product availability, and shipping
- Coordinate with Sales, Shipping, and Inventory teams to resolve order and fulfillment issues
- Maintain accurate customer and order records in CRM systems
- Assist with quotes, returns, and basic account-related inquiries in a fast-paced environment
Department Team Lead (Manager)
Fort Wayne Metals
01.2023 - 01.2024
- Lead a department of 24+ skilled machine operators producing medical-grade materials in a regulated manufacturing environment.
- Coordinate the input, processing, and output of materials to meet quality, safety, and delivery standards.
- Facilitate communication between customer service, sales, engineering, scheduling, human resources, maintenance, and upper management.
- Generate accurate production lead times for sales and customer service using in-depth knowledge of company processes and capacity planning.
- Investigate past-due or damaged orders, deliver root-cause analyses, and recommend preventative solutions to reduce repeat issues.
- Negotiate, approve, and sign off on equipment improvements and process changes.
- Advocate for team needs and operational improvements to senior leadership.
- Train new hires, mentor developing employees, and promote ownership and continuous improvement.
- Lead projects outside standard responsibilities, adapting quickly to new challenges and driving successful outcomes.
Department Shift Lead
H.H.S.
01.2021 - 01.2023
- Supervise daily shift operations for 5+ machine operators, prioritizing labor and delegating tasks to meet production goals.
- Serve as a liaison between the production floor and leadership to ensure workflow alignment and rapid issue resolution.
- Recognize employee contributions, address performance concerns, and maintain accountability through constructive feedback.
Assembler
H.H.S.
01.2020 - 01.2021
- Assembled specialized medical components to strict specifications.
- Utilized CNC and laser welding knowledge to support precision manufacturing.
- Prepared jobs for shipment while meeting hourly output and quality standards.
- Supported engineering and management with new constructions and process development.
Production Operator II
Dolco Packaging
01.2017 - 01.2018
- Operated high-volume forming equipment, including Formers 1, 2, 3, 4, 10, and 11.
- Fed polystyrene rollstock into molding machines and trim presses.
- Tracked heats, performed quality inspections, and documented production data.
- Collaborated with maintenance to troubleshoot and resolve equipment issues.
Laborer / Roofer
Mertz Construction
04.2017 - 09.2017
- Performed residential remodeling on two-story homes throughout the Western New York area.
- Completed drywall installation, floating floors, cabinet installation, painting, roofing, and light structural work.
- Maintained job-site safety standards and met project deadlines.
Inspector / Press Operator
The Crosby Company
01.2015 - 01.2017
- Inspected missile components to verify thickness and compliance with projected PSI requirements.
- Prepared parts to meet functional and aesthetic customer specifications.
- Operated metal stamping presses, producing components for automotive applications.
Machine Operator
Aakron Rule
01.2011 - 01.2012
- Started, cleaned, operated, and performed minor repairs on plastic and PVC injection molding machinery.
- Manufactured promotional products, including keychains, color-changing cups, license plate brackets, and fly swatters.
- Operated large table saws to process lumber into finished rulers and pencils.
Education
Regents Diploma -
Royalton-Hartland Central School District
06-2011
Skills
- Customer relationship management
- Consultative selling
- Account support & follow-up
- Order processing & tracking
- Issue resolution & escalation
- CRM documentation
- Cross-team coordination
- Post-sale customer support
- High-frequency client interactions
- Lead time & expectation management
- Leadership Education: LEAN Manufacturing, Pulse 101, Situational Leadership
Timeline
Sales Engineer
Sweetwater Sound
01.2025 - Current
Account Coordinator
Sweetwater Sound
01.2024 - 01.2025
Department Team Lead (Manager)
Fort Wayne Metals
01.2023 - 01.2024
Department Shift Lead
H.H.S.
01.2021 - 01.2023
Assembler
H.H.S.
01.2020 - 01.2021
Laborer / Roofer
Mertz Construction
04.2017 - 09.2017
Production Operator II
Dolco Packaging
01.2017 - 01.2018
Inspector / Press Operator
The Crosby Company
01.2015 - 01.2017
Machine Operator
Aakron Rule
01.2011 - 01.2012
Regents Diploma -
Royalton-Hartland Central School District