Overview
Work History
Education
Skills
Timeline
Generic
Chris Scahill

Chris Scahill

Huntington

Overview

15
15
years of professional experience

Work History

Sales Engineer

Sweetwater Sound
01.2025 - Current
  • Generated over $500,000 in sales through consultative selling and personalized gear recommendations
  • Built and maintained a customer base of 8,500+ clients, managing ongoing relationships and repeat business
  • Assessed client needs and designed complete sound systems for businesses, studios, and live environments
  • Managed the full sales cycle, including quoting, order processing, and post-sale support
  • Maintained detailed customer records and sales activity within CRM systems to support long-term client success

Account Coordinator

Sweetwater Sound
01.2024 - 01.2025
  • Support Sales Engineers by managing customer accounts, orders, and follow-up communication
  • Serve as a point of contact for customers regarding order status, product availability, and shipping
  • Coordinate with Sales, Shipping, and Inventory teams to resolve order and fulfillment issues
  • Maintain accurate customer and order records in CRM systems
  • Assist with quotes, returns, and basic account-related inquiries in a fast-paced environment

Department Team Lead (Manager)

Fort Wayne Metals
01.2023 - 01.2024
  • Lead a department of 24+ skilled machine operators producing medical-grade materials in a regulated manufacturing environment.
  • Coordinate the input, processing, and output of materials to meet quality, safety, and delivery standards.
  • Facilitate communication between customer service, sales, engineering, scheduling, human resources, maintenance, and upper management.
  • Generate accurate production lead times for sales and customer service using in-depth knowledge of company processes and capacity planning.
  • Investigate past-due or damaged orders, deliver root-cause analyses, and recommend preventative solutions to reduce repeat issues.
  • Negotiate, approve, and sign off on equipment improvements and process changes.
  • Advocate for team needs and operational improvements to senior leadership.
  • Train new hires, mentor developing employees, and promote ownership and continuous improvement.
  • Lead projects outside standard responsibilities, adapting quickly to new challenges and driving successful outcomes.

Department Shift Lead

H.H.S.
01.2021 - 01.2023
  • Supervise daily shift operations for 5+ machine operators, prioritizing labor and delegating tasks to meet production goals.
  • Serve as a liaison between the production floor and leadership to ensure workflow alignment and rapid issue resolution.
  • Recognize employee contributions, address performance concerns, and maintain accountability through constructive feedback.

Assembler

H.H.S.
01.2020 - 01.2021
  • Assembled specialized medical components to strict specifications.
  • Utilized CNC and laser welding knowledge to support precision manufacturing.
  • Prepared jobs for shipment while meeting hourly output and quality standards.
  • Supported engineering and management with new constructions and process development.

Production Operator II

Dolco Packaging
01.2017 - 01.2018
  • Operated high-volume forming equipment, including Formers 1, 2, 3, 4, 10, and 11.
  • Fed polystyrene rollstock into molding machines and trim presses.
  • Tracked heats, performed quality inspections, and documented production data.
  • Collaborated with maintenance to troubleshoot and resolve equipment issues.

Laborer / Roofer

Mertz Construction
04.2017 - 09.2017
  • Performed residential remodeling on two-story homes throughout the Western New York area.
  • Completed drywall installation, floating floors, cabinet installation, painting, roofing, and light structural work.
  • Maintained job-site safety standards and met project deadlines.

Inspector / Press Operator

The Crosby Company
01.2015 - 01.2017
  • Inspected missile components to verify thickness and compliance with projected PSI requirements.
  • Prepared parts to meet functional and aesthetic customer specifications.
  • Operated metal stamping presses, producing components for automotive applications.

Machine Operator

Aakron Rule
01.2011 - 01.2012
  • Started, cleaned, operated, and performed minor repairs on plastic and PVC injection molding machinery.
  • Manufactured promotional products, including keychains, color-changing cups, license plate brackets, and fly swatters.
  • Operated large table saws to process lumber into finished rulers and pencils.

Education

Regents Diploma -

Royalton-Hartland Central School District
06-2011

Skills

  • Customer relationship management
  • Consultative selling
  • Account support & follow-up
  • Order processing & tracking
  • Issue resolution & escalation
  • CRM documentation
  • Cross-team coordination
  • Post-sale customer support
  • High-frequency client interactions
  • Lead time & expectation management
  • Leadership Education: LEAN Manufacturing, Pulse 101, Situational Leadership

Timeline

Sales Engineer

Sweetwater Sound
01.2025 - Current

Account Coordinator

Sweetwater Sound
01.2024 - 01.2025

Department Team Lead (Manager)

Fort Wayne Metals
01.2023 - 01.2024

Department Shift Lead

H.H.S.
01.2021 - 01.2023

Assembler

H.H.S.
01.2020 - 01.2021

Laborer / Roofer

Mertz Construction
04.2017 - 09.2017

Production Operator II

Dolco Packaging
01.2017 - 01.2018

Inspector / Press Operator

The Crosby Company
01.2015 - 01.2017

Machine Operator

Aakron Rule
01.2011 - 01.2012

Regents Diploma -

Royalton-Hartland Central School District
Chris Scahill