Chris Thomas
Designer, Client Service, Brand Development
Kochi
Summary
Client-focused Registered Client Service Associate offering 2 years of experience managing key accounts to deliver superior service. Proficient in Illustrator and filmora 9. Expertise in providing client support, and preparing quantitative, comparative performance evaluations. Committed to collaborating with associates and management to achieve business objectives.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Client Service Associate
T1D
Kochi
07.2022 - Current
- Communicated with clients regarding account services, statements, and balances.
- Managed receptionist area by greeting visitors, responding to telephone and email inquiries and providing information for in-person requests.
- Executed and devised business development strategies to attract and acquire new clients using content marketing, cold-calling and networking.
- Coordinated client meetings to offer expert, individualized service, driving sales and boosting brand loyalty.
Designer
Freelance
Kochi
03.2021 - Current
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.
- Built strong vendor relationships to facilitate favorable pricing on required materials.
- Applied skill in color theory and composition to bring client visions to fruition.
- Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
- Identified design requirements for each project.
- Delivered services to customer locations within specific timeframes.
Brand Identity Designer
Freelance
Kochi
03.2021 - Current
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Conceptualized brand identity and developed unique accompanying graphic style and tone for use in communications.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Cooperated and worked closely with communications team to develop marketing strategies to boost brand awareness.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Oversaw product planning and demand management on monthly basis in order to maintain adequate product levels.
Content Writer Intern
Nextlive
Kochi
07.2021 - 08.2021
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Conducted interviews with subject matter experts to generate topics.
- Repurposed and optimized existing content for use in different mediums.
- Provided writing support in fast-paced environment for variety of public-facing materials.
- Wrote advertising material for use by publication, broadcast or internet media to promote sale of goods and services.
Education
Bachelor in Fine Arts (BFA) - Brand Development And Designing
Navy Children School (NCS.K)
Kerala 06.2018 - 03.2021
Skills
Client Relationships
Accomplishments
- 2 time national Taekwondo Bronze Medalist.
- Have conducted multiple Live Events on my own.
- Lead an NGO for kids in Kerala in Kochi for 2 Years
Timeline
Client Service Associate
T1D
07.2022 - Current
Content Writer Intern
Nextlive
07.2021 - 08.2021
Designer
Freelance
03.2021 - Current
Brand Identity Designer
Freelance
03.2021 - Current
Bachelor in Fine Arts (BFA) - Brand Development And Designing
Navy Children School (NCS.K)
06.2018 - 03.2021
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