CHRISTABEL DAVIDSON

Spearheading HR operations across Uttar Pradesh, directly managing a workforce of over 1,500 employees and leading a team of 8 District HR Specialists to deliver seamless and effective human resource functions.

• Overseeing comprehensive HR activities within the state, ensuring alignment with organizational goals, adherence to HR policies, and compliance with all relevant labor laws and statutory requirements.
• Acting as a strategic HR partner to Operations leadership, driving initiatives that align people practices with business objectives, and enhance workforce productivity and engagement.
• Leading employee relations and grievance management processes, ensuring fair, timely, and compliant resolution of issues in accordance with company policies.
• Driving leadership hiring initiatives, partnering with business heads to identify and recruit senior talent, critical to organizational success.
• Mentoring and guiding a team of HR professionals, fostering skill development, accountability, and continuous professional growth.
• Driving change management and HR transformation initiatives to build a culture of adaptability, innovation, and continuous improvement.
• Managing the full spectrum of employee relations matters, including disciplinary actions, grievances, performance improvement plans, redundancies, and Internal Complaints Committee (ICC) cases, in partnership with the HR Operations team.
• Overseeing end-to-end employee lifecycle processes—onboarding, offboarding, exit interviews, and ensuring timely completion of full and final settlements.
• Utilizing HR analytics and workforce data to drive insights and support strategic decision-making across talent management, engagement, and compliance.
• Leading performance management processes, ensuring clarity of objectives, effective feedback, and continuous development.
• Driving talent and succession planning initiatives, identifying critical roles, and developing robust pipelines of future leaders.
• Partnering with management to implement employee engagement and DEI programs, strengthening organizational culture, and retention.
• Led and managed large-scale layoffs and workforce restructuring processes across multiple districts, ensuring legal compliance, effective communication, and respectful handling of impacted employees.

• Managed end-to-end HR operations for the assigned district, supporting a field workforce of up to 200 employees, and ensuring smooth execution of all employee lifecycle processes.
• Acted as the HR point of contact for the district, supporting recruitment, onboarding, grievance redressal, exit processes, and HR documentation.
• Ensured timely and accurate maintenance of personnel files, attendance, leave records, and payroll inputs, in coordination with the central HR team.
• Supported the implementation of HR policies, guidelines, and compliance protocols, including adherence to the Shops & Establishment Act, and labor laws.
• Partnered with Operations and field teams to execute timely hiring and induction, ensuring staffing readiness aligned with project timelines.
• Facilitated employee engagement activities and welfare initiatives at the district level to strengthen retention, morale, and field productivity.
• Supported in handling field-level employee relations issues, including conflict resolution, counseling, and documentation of disciplinary actions, in consultation with the State HR.
• Conducted exit interviews and coordinated smooth separation processes, ensuring timely processing of final settlements, and knowledge capture.
• Maintained HR MIS and reporting for the district, ensuring accurate data sharing with state HR operations and leadership.
• Contributed to the capacity-building of line managers and field staff on HR processes, policies, and compliance awareness through periodic training sessions.

• Assisting the Regional HR in absence of District HR Specialist with the overall implementation of HR processes within region.
• Maintaining an efficient filing system.
• Liaise with employees and external candidates and provide support to their queries with regards to payroll, benefits.
• Manage Recruitment process.