Dynamic professional with extensive experience in entertainment and recreational management. Proven ability to plan and execute engaging activities for guests while ensuring high levels of customer satisfaction. Skilled in inventory management and procurement, with a track record of optimizing supply chain operations and reducing inefficiencies. Strong organizational capabilities and effective collaboration with suppliers to maintain compliance with company standards.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Activity Director
Brickyard Healthcare-Woodlands
Newburgh
02.2022 - Current
Responsible for directing the development, implementation, supervision and ongoing evaluation of the activities program designed to meet the social, psychosocial and therapeutic needs of the resident.
This includes the completion and/or directing/delegating the completion of the activity's component of the comprehensive assessment; and contributing to and/or directing/delegating the contribution to the comprehensive care plan goals and approaches that are individualized to match the skills, abilities, and interests/preferences of each resident in compliance with Federal and State regulations.
Directing the activity program includes scheduling of activities, both individual and groups, implementing and/or delegating the implementation of recreational, educational, cultural and arts and crafts programs, monitoring the response, reviewing and evaluating the response to the programs to determine if the activities meet the assessed needs of the resident, and making revisions as necessary.
Prepares a monthly calendar of activities
Assesses resident needs and develops resident activities goals for the written care plan.
Encourages resident participation in activities and documents outcomes.
Reviews goals and progress notes.
Properly documents MDS reports and progress notes.
Obtains necessary equipment and supplies and provides for their accessibility through organized storage.
Participates with the Administrator in developing a budget.
Contributes to the facility efforts to maintain and/or improve quality of care through participation in the following: Attends Care Plan meetings. Serves as a member of the QAPI Committee. Serves as a member of the Behavior Management Committee. Attends Department Head Meetings. Attends mandatory in-services.
Communication and Interpersonal Skills: Building and maintaining relationships with suppliers and internal stakeholders.
Problem-Solving: Identifying and resolving issues related to procurement processes.
Life Enrichment Coordinator/Region Activity Mentor
Enlivant Senior Living Emerald Place
Washington
07.2018 - 10.2021
Developed a Life Enrichment program based on our residents' interests, needs, and abilities, enhancing their wellness and quality of life
Created a Life Enrichment calendar that highlights the scheduled activities, events, and outings, while focusing on the seven dimensions of wellness
Established and maintained a volunteer program through recruiting and provides training and support for our volunteers
Completed new resident and quarterly assessments to identify our residents' interests
Drove vehicle whenever needed and supervise resident outings.
Coordinated and produced newsletters.
Provided information to the Executive Director and the Director of Nursing regarding the resident's participation and abilities in order to assess with the development of a personalized care plan.
Southern Indiana Life Enrichment Mentor: Trained new coordinators and pumped up and assisted current coordinators.
Director of Life Enrichment
PRESTIGE POINTE
Grand Blanc
10.2016 - 03.2018
Directed operations of community activities and programs to enhance resident well-being.
Developed meaningful opportunities and activities based on resident preferences.
Assisted Marketing Director in coordinating community relations and marketing events.
Ensured documentation compliance with best practices and regulations.
Maintained communication with families regarding program participation levels.
Provided insights to Executive Director and Director of Nursing for personalized care plans.
Guided staff on Life Enrichment importance to improve residents' quality of life.
Coordinated training in Dementia care and Montessori activities, specializing in Memory Care.
Senior Center Director/Hopkins Co. Aging Coordinator
Pennyrile Allied Community Services
Madisonville
01.2012 - 01.2014
Monitored operations of Regional Senior Citizens Center and its satellite locations.
Developed daily activities to enhance seniors' physical and mental wellness.
Oversaw county home-delivered meals program, homemaking, personal care, and non-medical transportation services.
Ensured program needs met for clients while adhering to budget constraints each fiscal year.
Cultivated personal relationships with individuals to guarantee accurate and effective program delivery.
Boosted participation and recognition within center and supported partner organizations.
Ordered supplies and equipment for center and satellite locations.
Acted as management planner, liaison, and fundraiser.
Part Time Customer Service Associate
VF Outlet
Hanson
01.2011 - 01.2012
Delivered exceptional sales and customer service through effective needs assessment.
Resolved customer issues with patience and professionalism.
Followed up with customers to promote repeat business opportunities.
Maintained adequate stock levels to ensure product availability.
Studio Manager/Photographer
Olan Mills
Charleston
01.2009 - 01.2010
Plan, schedule, and coordinate day-to-day work activities to ensure that the studio is adequately staffed, that work is assigned and resources are available
Maintained key contact relationship with Host store manager and appropriate Host store Department heads
Ensured excellent service on consistent basis; resolved problems related to transactions handled by the Studio
Strengthened and built studio's customer base
Managed 3 employees
Took portraits of children and families, creating memories for a lifetime
Sales; both prepaid packages and at time of photography
Executive Secretary/GPS Technician
R.B. Hunt Consulting
Cross Lanes
01.2007 - 07.2009
Executed all aspects of project management, ensuring timely completion and effective communication.
Managed accounts receivable/payable, maintaining accuracy in financial records.
Conducted well location and pipeline surveys using TDS Nomad and Trimble Pathfinder Pro XRS.
Coordinated travel arrangements for executives, optimizing schedules and logistics.
Maintained confidential files related to executive operations, safeguarding sensitive information.
Streamlined office activities, including supply ordering and event catering services.
Handled incoming client inquiries, providing prompt and professional responses.
Reviewed documents for accuracy, ensuring compliance with company policies and procedures.
Coordinated procurement activities for various departments within the organization.
Managed vendor relationships to ensure timely delivery of supplies and materials.
Reviewed invoices for accuracy and processed payments in a timely manner.
Monitored inventory levels and ordered materials as needed.
Created purchase orders, tracked shipments and ensured timely delivery of goods.
Administrative Assistant/Accounts Receivable
Rexel, Inc.
Lexington
04.2004 - 01.2007
Managed multi-line phone system, ensuring timely call routing across departments.
Greeted customers and vendors to create welcoming environment.
Processed billing and order follow-up functions using computer business system.
Oversaw Accounts Receivable and Payable for four branches in area.
Handled filing, invoicing, and correspondence, enhancing organizational efficiency.
Provided customer service and managed mailroom operations effectively.
Maintained office equipment and facilities; scheduled conference rooms and ordered supplies.
Education
High School Diploma -
Paul Laurence Dunbar High School
Lexington, KY
06-1992
Some College (No Degree) - History/Education
Eastern Kentucky University
Richmond, KY
Skills
Activity planning and organization
Program development and evaluation
Regulatory compliance
Budget management
Problem solving
Interpersonal communication
Quality improvement initiatives
Coaching and mentoring skills
Professional demeanor
Team collaboration
Inventory management
Supplier relations
Order tracking
Certification
Activity Director Certification
Timeline
Certified Activity Director
Brickyard Healthcare-Woodlands
02.2022 - Current
Life Enrichment Coordinator/Region Activity Mentor
Enlivant Senior Living Emerald Place
07.2018 - 10.2021
Director of Life Enrichment
PRESTIGE POINTE
10.2016 - 03.2018
Senior Center Director/Hopkins Co. Aging Coordinator