Christian Strnad

• Maintained high ethical standards by providing unbiased assessments of homes'' conditions.
• Collaborated with real estate agents to facilitate timely inspections and clear communication of findings.
• Identified potential safety hazards for homeowners through diligent inspection of electrical systems, plumbing, and structural components.
• Educated clients on proper home maintenance practices, reducing future repair costs.
• Built strong relationships with industry professionals, fostering collaboration in addressing complex issues encountered during home inspections.

• Developed training programs for new hires, improving overall efficiency in the department.
• Collaborated with Quality Assurance teams to conduct in-depth product analyses, identifying potential warranty-related issues before they reached customers.
• Served as the primary point of contact for customers regarding all aspects of their warranties, fostering strong relationships built on trust and responsiveness.
• Maintained comprehensive records of warranty claims, ensuring accuracy and facilitating analysis.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.

Identified and addressed safety issues on Harrier aircraft.