Christian Wise
Beech Grove
Summary
Enthusiastic technician eager to contribute to team success through hard work, attention to detail and excellent communication skills. Motivated to learn, grow and excel within Citizens Energy Group.
Overview
12
12
years of professional experience
Work History
Meter Severance Technician
Citizens Energy Group
05.2021 - Current
- Reviews customer’s account and make critical decisions to extend or discontinue service, considering all unique premises and human aspects while balancing the need to protect company revenue.
- Relock or remove meters for services where unauthorized reconnection of service has taken place. Investigate for additional theft on other services at these premises.
- Directs and trains other personnel as needed.
Security Officer
Trinity Executive Service
02.2019 - 05.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Protected facility and guests by regularly circulating premises and monitoring surveillance feeds.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Florist, Deli Clerk, Bistro Chef, Cashier
Kroger
07.2012 - 01.2017
- Maintained a strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Education
Associate of Science - Criminal Justice
Ivy Tech Community College of Indiana
Indianapolis, IN01.2017
Technical Certificate - Criminal Justice
Ivy Tech Community College of Indiana
Indianapolis, IN01.2017
Technical Certificate - General Studies
Ivy Tech Community College of Indiana
Indianapolis, IN01.2017
Skills
- Safety and Security Training
- Adept Communication Skills
- Proficient in Microsoft Office Products
- Customer Service Experience
- Multitasking and Organization
- Effective Team Player
Timeline
Meter Severance Technician
Citizens Energy Group
05.2021 - Current
Security Officer
Trinity Executive Service
02.2019 - 05.2021
Florist, Deli Clerk, Bistro Chef, Cashier
Kroger
07.2012 - 01.2017
Associate of Science - Criminal Justice
Ivy Tech Community College of Indiana
Technical Certificate - Criminal Justice
Ivy Tech Community College of Indiana
Technical Certificate - General Studies
Ivy Tech Community College of Indiana
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