Christie Bowman
Noblesville
Summary
Detail-oriented operator with a proven track record in managing daily operations and ensuring seamless business processes. Committed to utilizing strong time management and attention to detail to achieve operational excellence and enhance customer satisfaction.
Overview
23
23
years of professional experience
Work History
Owner/Operator
EternaLinks Permanent Jewelry
Noblesville
01.2022 - Current
- Manage daily operations to ensure efficient business processes.
- Collaborate with other owners on joint ventures and shared resources.
- Monitor inventory levels and place new orders for merchandise to keep supply well-stocked.
- Create promotional materials for events and sales initiatives.
- Promote business on social media platforms to maximize brand identity and generate revenue.
Childcare Provider
Self
Indianapolis
05.2010 - 08.2021
- Supervised daily activities and maintained a safe environment for children.
- Developed engaging educational activities to promote child development and learning.
- Communicated with parents about children's progress and addressed any concerns.
- Managed behavior by implementing positive discipline techniques effectively.
- Maintained cleanliness and organization of play areas and supplies.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
Front Office Assistant
Urology of Indiana
Carmel
04.2008 - 03.2010
- Managed front desk operations and greeted visitors warmly.
- Coordinated appointment scheduling for multiple doctors efficiently.
- Processed payments from customers using cash, credit cards or checks.
- Scheduled appointments for patients' procedures.
- Updated office calendars with new appointments and accommodated last-minute schedule changes.
- Maintained organized filing system for patient records and documents.
- Communicated effectively with clients to ensure a positive experience.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Inputted orders into database system accurately and timely.
- Provided pre-certification with insurances prior to patient procedures.
Clinical Assistant
The Center for Women's Health
Indianapolis
04.2003 - 04.2008
- Assisted medical staff with patient examinations and procedures.
- Scheduled patient appointments and managed electronic health records effectively.
- Coordinated communication between patients and healthcare providers seamlessly.
- Prepared examination rooms with necessary equipment and supplies promptly.
- Supported administrative tasks, including filing paperwork and managing supplies efficiently.
- Answered phones and responded to inquiries from patients or family members.
- Worked collaboratively with other healthcare professionals to provide quality care for patients.
- Assisted patients with basic care and provided excellent service.
- Provided education to patients on health topics and preventive care measures.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
- Managed patient records, including medical history and test results.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Reviewed patient charts prior to appointments to ensure accuracy of information.
- Assisted in scheduling appointments for patients in a timely manner.
- Aided in clinical care and maintained patient well-being across several areas and locations.
- Documented patient visits in Electronic Medical Record system.
- Assisted physicians with minor surgical procedures.
- Collected specimens from patients for lab testing.
- Ensured that all clinical areas were clean, sanitary, and well organized at all times.
- Conducted follow-up calls to check on patient progress after treatments or surgeries.
- Educated patients about medications, procedures and physician's instructions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Coordinated referrals between primary care providers and specialists as necessary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Handled general office duties to support administrative staff during peak hours.
- Changed dressings on wounds to prevent infection and check for healing.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Contacted medical facilities to schedule patients for admission.
Education
High School Diploma -
Cascade High School
Clayton, IN05-1993
Skills
- Effective communication
- Problem solving
- Time management
- Conflict resolution
- Relationship management
- Work ethic
- Customer service
- Attention to detail
- Schedule management
- Inventory management
- Team collaboration
References
References available upon request.
Timeline
Owner/Operator
EternaLinks Permanent Jewelry
01.2022 - Current
Childcare Provider
Self
05.2010 - 08.2021
Front Office Assistant
Urology of Indiana
04.2008 - 03.2010
Clinical Assistant
The Center for Women's Health
04.2003 - 04.2008
High School Diploma -
Cascade High School