Christina Brown

My current job is to make sure building is operating with no issues to have it ready for staff and students daily. I do all laundry in building as well, take care of any issues that would come up throughout day with building and reach out to supervisor or Facility Operations to get issue resolved, fill in for supervisor for times supervisor isn't working day shift.

• Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
• Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
• Collected soiled linens and clothing and pretreated stains.
• Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
• Operated machines correctly by following machine instructions and safety regulations.
• Kept track of customer laundry items by properly sorting, identifying and storing clothing.
• Delivered superior customer service by responding to inquiries and complaints.

• Established succession planning by training and mentoring 780 associates into leadership positions.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Defined clear targets and objectives and communicated to other team members.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.