CHRISTINA CAROLIN. J
Nungambakkam
Summary
Experienced AR Analyst skilled in resolving billing issues, enhancing cash flow, and reducing accounts receivable days. Adept at implementing process improvements for operational efficiency. Excels in team collaboration and committed to ongoing professional development. Known for meticulous data management and strong patient communication.
Overview
5
5
years of professional experience
Work History
Operational Analyst
Athena healthcare
Chennai
12.2021 - 04.2022
- Efficiently managed EOB postings, ensuring accurate patient account adjustments.
- Performed detailed error analysis on EOB postings, correcting discrepancies to improve billing accuracy.
- Investigated and corrected errors related to payment amounts, codes, and patient demographics.
- Maintained accurate and up-to-date records of EOB postings and error corrections.
AR ANALYST
Qway technologies
Chennai
05.2020 - 08.2021
- Monitored electronic and paper claims to catch major rejections or denials.
- Constantly watch out for payments and EOBs from major Carriers, pay-to-Address, Provider Numbers etc
- Identifies root causes of insurance denials, sends appeals to payors, and strives to minimize lost revenue
AR CALLER
Omega healthcare
Chennai
05.2019 - 04.2020
- Managed provider enrollment applications through PECOS, ensuring timely and accurate submission.
- Coordinated with healthcare providers to gather required documentation and information.
- Conducted thorough reviews of enrollment applications, identifying and resolving discrepancies to ensure compliance with CMS regulations.
- Maintained accurate records and databases, tracking enrollment status and updates.
AR Caller
Ags health
Chennai
07.2017 - 04.2019
- Calling US insurance companies to follow-up on claims, check & update the claim status, Capable of capturing denials Work on denied claims and take appropriate action.
- Collaborates with insurance representative to resolve outstanding obligations in a fair and timely manner.
- Worked closely with other departments to resolve account issues quickly and efficiently.
Education
Bachelor of Engineering - Electrical, Electronics and Communications Engineering
Loyola institute of technology
Chennai, TN, India05-2016
Higher secondary - Bio maths
Christ King Girls' Higher Secondary School
Chennai, TN05-2012
Skills
- Accounts receivable analysis and management
- Process improvement and optimization
- Excel and spreadsheet development
- Provider enrollment and credentialing
- Compliance with CMS regulations
- Customer service and patient communication
- Data management and record keeping
- Team collaboration
- Attention to detail
Achievements
- Reduced days in AR
- Improved cash flow
- Decreased billing errors and denials
- Developed and implemented process improvements to increase efficiency and reduce manual errors
- Developed and implemented effective call strategies, increasing call productivity and reducing handle time.
Timeline
Operational Analyst
Athena healthcare
12.2021 - 04.2022
AR ANALYST
Qway technologies
05.2020 - 08.2021
AR CALLER
Omega healthcare
05.2019 - 04.2020
AR Caller
Ags health
07.2017 - 04.2019
Bachelor of Engineering - Electrical, Electronics and Communications Engineering
Loyola institute of technology
Higher secondary - Bio maths
Christ King Girls' Higher Secondary School