Christina Pachuau
Summary
Seeking a challenging position in an organization that will allow me to display my experience and good problem-solving skills to help the company grow by solving its problems. I am looking forward to using my skills for the betterment of the company and to increase my potential as well.
Overview
3
3
years of professional experience
Work History
AR Analyst
Onsure Health
New Delhi
06.2025 - Current
- Calling the healthcare insurance company to follow up on unpaid and denied claims. Also, identify the denial issue, and come up with a solution to resolve that denial issue.
- Use multiple portals to identify denial reasons. If needed, we are fighting with incorrect denial details with the insurance representative and sending back the claim for reprocessing through calls and the web portal.
- Creating and sending appeals to insurance companies and following up on the appeals sent to them.
- Responsible for achieving the production goals and turnaround time of the claims.
- Review and analyze accounts receivable reports to identify outstanding balances.
- Coordinate with healthcare providers to resolve billing discrepancies.
- Maintain compliance with healthcare billing regulations and standards
Eligibility and Benefit Verification
Care 2 Solution
Gurgaon
08.2022 - 05.2024
- Maintain up-to-date knowledge of insurance regulations and industry standards.
- Handle pre-authorizations and pre-certifications as required by insurance policies.
- Document and update patients' insurance and demographic information accurately.
- Coordinate with the billing and coding departments to ensure accurate claim submissions.
Education
GED -
Bachelor's of Arts
Indira Gandhi National Open UniversityDiploma in Computer Applications -
DCA
Zoram Arvy Com-mec InstituteSkills
- Claims processing
- Insurance appeals
- Benefit verification
- Compliance management
- Account reconciliation
- Data analysis
Timeline
AR Analyst
Onsure Health
06.2025 - Current
Eligibility and Benefit Verification
Care 2 Solution
08.2022 - 05.2024
GED -
Bachelor's of Arts
Diploma in Computer Applications -
DCA