Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Schrader

Indianapolis,IN

Summary

Dedicated Medical professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Proficient Manager delivering encouragement and feedback to help employees be successful. Energetic professional with great poise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

35
35
years of professional experience

Work History

Office Manager

Celestine DeTrana, M.D.
04.2010 - Current
  • Managing office supplies and inventory to ensure efficient operations.
  • Provided clerical support by organizing documents and maintaining records for easy access.
  • Coordinated scheduling of meetings and appointments.
  • Streamlined office procedures to enhance operational efficiency and reduce processing time.
  • Oversaw payroll administration, ensuring timely processing and adherence to regulations.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
  • Coordinated with IT department to resolve technical issues swiftly, minimizing downtime and maintaining operational continuity.
  • 36 years of medical office management with proven loyalty and dedication to my employers.

Medical Office Manager

Thomas Slama,M.D.
10.1990 - 06.2008
  • Streamlined patient scheduling processes, enhancing appointment efficiency and reducing wait times.
  • Coordinated training programs for new administrative staff, fostering knowledge transfer and operational consistency.
  • Developed office policies to ensure compliance with healthcare regulations and improve patient confidentiality standards.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Oversaw accounting, budgeting, and financial reporting.
  • Coordinated with healthcare providers to ensure seamless patient care and service delivery.
  • Promoted patient-centered approach, regularly reviewing and adjusting practices to meet patient needs and expectations.
  • Implemented customer service training program for front desk staff, elevating patient service standards.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Office Manager and personal administrator to President of the practice
  • Managed 10 employees with various personalities and from different cultures for large Infectious Disease physician practice.

Education

High School Diploma -

Speedway High School
Speedway, Indiana
05.1982

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration expertise
  • Invoice management
  • Clear oral/written communication
  • Calendar organization
  • Administrative support
  • Financial record management
  • Payroll processing
  • Document management
  • Account reconciliation
  • Credit and collections
  • Operations management

Timeline

Office Manager

Celestine DeTrana, M.D.
04.2010 - Current

Medical Office Manager

Thomas Slama,M.D.
10.1990 - 06.2008

High School Diploma -

Speedway High School

Similar Profiles

CREATE PROFILE
Christina Schrader