CHRISTINA THAM
Centre Manager
Kolkata
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of a managers position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Center Manager
Wynn.fit
08.2023 - Current
- Enhanced customer satisfaction by implementing efficient service delivery strategies and streamlining center operations.
- Collaborated closely with other department managers to align goals, share knowledge, and boost overall center performance.
- Established performance metrics and conducted regular evaluations to identify areas for improvement and drive continuous growth.
- Introduced various initiatives aimed at improving employee engagement levels within the workplace which led to reduced turnover rates amongst staff members.
Guest Relation Executive / Management Trainee
Speciality Group (Barishh - South City Mall & Hoppipola - Acropolis Mall)
06.2022 - 03.2023
- Responsible for guest reservations, corporate and group bookings
- Develop and maintain relationships with big ticket clients
- Responsible for floating out campaigns / special discount offers to increase footfall in the set up
- Responsible for planning and execution of event nights.
Guest Relation Executive
Billions
08.2021 - 04.2022
- Responsible for guest reservations, corporate and group bookings
- Develop and maintain relationships with big ticket clients
- Responsible for floating out campaigns / special discount offers to increase footfall in the set up.
Store In Charge
Head Turners Pvt Ltd
09.2013 - 04.2016
- Managed client bookings and team management for specific stores.
Receptionist
Eye Catchers Pvt Ltd
11.2011 - 06.2013
- Managed client bookings and team management for specific stores.
Sales Executive
Tele Synergy Marketing Pvt Ltd
09.2010 - 05.2011
- Responsible for managing sales and post sales service calls for various processes
- Constantly maintained score cards across quarters towards parameter achievements.
Education
No Degree -
Loreto Day School Bowbazar
Kolkata, India 04.2001 -
Skills
Client Relationship
undefinedAcademic Qualification
- Higher Secondary from Loreto Day School (Bow Bazar)
- Plus 2 from Loreto Day School (Sealdah)
Personal Information
- Date of Birth: 04/12/91
- Gender: Female
Timeline
Center Manager
Wynn.fit
08.2023 - Current
Guest Relation Executive / Management Trainee
Speciality Group (Barishh - South City Mall & Hoppipola - Acropolis Mall)
06.2022 - 03.2023
Guest Relation Executive
Billions
08.2021 - 04.2022
Store In Charge
Head Turners Pvt Ltd
09.2013 - 04.2016
Receptionist
Eye Catchers Pvt Ltd
11.2011 - 06.2013
Sales Executive
Tele Synergy Marketing Pvt Ltd
09.2010 - 05.2011
No Degree -
Loreto Day School Bowbazar
04.2001 -
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