Summary
Overview
Work History
Education
Skills
Timeline
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Christina Vuletic

Merrillville

Summary

Licensed Practical Nurse (LPN) and healthcare administrator with 15+ years of experience in remote healthcare operations, claims processing, EMR management, staff training, and administrative leadership. Skilled in Epic, Athena, Cerner, MyChart, payroll systems, and medical coding. Demonstrated success in reducing claim errors by 30%, optimizing clinical workflows, training staff on EMR systems, and maintaining 100% HIPAA compliance. Experienced in supporting remote teams, coordinating telehealth, and managing multi-provider practices efficiently.

Overview

25
25
years of professional experience

Work History

Private Duty Caregiver / LPN

Self-Employed
10.2016 - 05.2025
  • Delivered in-home care for 4+ elderly clients, maintaining 100% medication compliance and zero incidents over 5+ years.
  • Developed personalized care plans with healthcare providers, increasing adherence by 25%.
  • Coordinated remote telehealth communications and documented clinical changes with 100% timely reporting.

Office Manager

Orthopedic Pediatric and Spine Clinic
01.2016 - 10.2016
  • Trained staff on Athena EMR, improving system adoption and documentation accuracy by 30%.
  • Handled 100+ patient billing inquiries monthly, reconciling discrepancies and preventing claim denials.
  • Oversaw payroll in ADP with 100% accuracy, including remote approvals and reporting.
  • Coordinated provider schedules and patient lists, improving clinic workflow by 15%.
  • Resolved 95% of IT, payroll, and billing issues via remote system access within 48 hours.

Office Supervisor

Porter Regional Hospital
07.2014 - 12.2015
  • Maintained patient demographic and billing data in Cerner and Athena EMR, achieving 100% compliance.
  • Escalated and resolved provider workflow and claims issues, reducing average resolution time by 30%.
  • Reconciled billing discrepancies with clinical teams, improving internal communication efficiency by 25%.
  • Processed payroll and timekeeping in Kronos for 75+ employees with 100% accuracy.

Assistant Office Manager

Pierce Clinic
10.2000 - 07.2014
  • Trained staff on Epic EMR, improving charting accuracy and adoption rates by 30%.
  • Managed multi-provider schedules, insurance verification, prior authorizations, and billing tasks remotely.
  • Oversaw payroll and credentialing files, reducing errors by 20%.
  • Handled 100+ monthly after-hours calls for patient and provider support.
  • Conducted EMR chart reviews to ensure compliance, accuracy, and workflow efficiency.

Education

Bachelor of Arts - Human Development & Family Studies

Purdue University Calumet
Hammond, IN

Licensed Practical Nurse (LPN) - undefined

Skills

  • EMR Systems & Training
  • Epic
  • Athena
  • Cerner
  • MyChart
  • Claims & Billing
  • CPT
  • ICD-9/10
  • Medicare
  • Medicaid
  • Private payer insurance
  • Claims processing
  • Appeals resolution
  • Benefit plan support
  • Payroll & HR Systems
  • ADP
  • Kronos
  • Time & attendance
  • Payroll reconciliation
  • Remote Healthcare & Operations
  • Telehealth coordination
  • Care plan management
  • Provider scheduling
  • Documentation review
  • Project & Workflow Management
  • Workflow optimization
  • Software testing
  • Administrative & Compliance
  • HIPAA
  • QA
  • Audits
  • Staff supervision
  • Credentialing
  • Policy development
  • Office & Productivity Tools
  • Microsoft Excel
  • PivotTables
  • Reporting
  • Word
  • PowerPoint
  • Google Workspace

Timeline

Private Duty Caregiver / LPN

Self-Employed
10.2016 - 05.2025

Office Manager

Orthopedic Pediatric and Spine Clinic
01.2016 - 10.2016

Office Supervisor

Porter Regional Hospital
07.2014 - 12.2015

Assistant Office Manager

Pierce Clinic
10.2000 - 07.2014

Licensed Practical Nurse (LPN) - undefined

Bachelor of Arts - Human Development & Family Studies

Purdue University Calumet

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Christina Vuletic