Christina Raichel Venugopal

- Coordinated label design activities to align with client specifications and branding requirements.

- Secured stakeholder approvals prior to printing and shipping processes.

- Managed change requests to accommodate evolving client needs effectively.

- Handled translation requests for labels, catalogues, and carton boxes for international shipping.

- Organized team meetings to assess design modifications and enhancements.

- Efficiently managed translation requests to ensure timely project execution.

- Served as primary contact for clients, addressing inquiries and concerns directly.

- Issued purchase orders and provided accurate project cost estimates.

- Facilitated regular meetings to share updates and address challenges.

- Managed stakeholder expectations through clear reporting and effective communication.

- Developed translation packages utilizing Trados tool for efficient project delivery.

- Issued cost estimates to clients and managed purchase order processes.

- Identified and allocated suitable translators for project requirements.

- Ensured timely delivery of all translation projects.

- Addressed and resolved client escalations effectively.

- Trained new team members on best practices and operational procedures.

- Executed translations of technical IT and automobile documents from French to English using Trados.

- Performed quality assessments on translated materials, evaluating translator performance.

- Facilitated training for new hires on translation processes and software usage.

- Developed glossaries to standardize terminology across projects.

- Addressed client inquiries related to document translations and specifications.

- Generated cost proposals based on project analysis and workload forecasting.

- Organized task allocation while keeping detailed administrative records.

- Managed vendor relationships, ensuring timely outsourcing and payment processing.

- Provided subject matter expertise during meetings with senior leadership team members in order to discuss potential opportunities or challenges.

- Supported project management efforts through detailed research and analysis initiatives.

- Managed customer inquiries with a focus on providing timely resolutions while maintaining excellent customer service levels.

- Investigated customer complaints in order to determine root cause then implemented corrective action plans accordingly.

- Managed multiple projects simultaneously while adhering to tight deadlines.

- Maintained positive working relationship with fellow staff and management.

- Created plans to propose solutions to problems related to efficiency, costs or profits.

- Developed standard operating procedures to enhance team efficiency and consistency.

- Managed processing of insurance applications and renewal requests, updating Quebec clients on workflow status.

- Transitioned to quality team after one month to undertake audits and ensure adherence to standards.

- Enhanced knowledge of insurance processes and specialized terminology through hands-on experience.

- Underwent extensive French-language training program led by a Quebecoise expert.

- Coordinated regular meetings with clients to clarify queries and provide ongoing support.

- Managed content for French and German Amazon websites to enhance user experience.

- Conducted competitive pricing analysis to ensure optimal pricing strategies.

- Developed product catalogues in French and German for diverse offerings.

- Handled various product categories, including books, CDs, DVDs, cutlery, video games, and toys.

- Developed engaging lesson plans for students learning French.

- Conducted assessments to evaluate student language proficiency and progress.

- Facilitated interactive classroom activities to enhance language skills.