Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jean Lanas Christophe

Indianapolis

Summary

Dynamic leader with a proven track record at Fereteria Centro Comercial Vicuña Mackenna, excelling in team management and organizational skills. Spearheaded cross-departmental projects, enhancing collaboration and quality standards. Expert in Microsoft Office and relationship building, consistently exceeding client expectations and driving business growth. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

40
40
years of professional experience

Work History

Make Different Type Detergent

Self-employeed
Santiago
02.2012 - 08.2024
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Manager

Fereteria Centro Comercial Vicuña Mackenna
Santiago
09.2016 - 11.2023
  • Facilitated team meetings and workshops to foster collaboration and share best practices.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Implemented quality control measures to uphold company standards.

Conference Coordinator

JW
Santo Domingo Pueblo
08.1984 - 06.2016
  • Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
  • Sourced speakers and special guests for wide range of corporate, industry and charitable events.
  • Attended and participated in industry events.

Education

Bachelor of Arts - Comunication

Universite D´Etat
Donimican Repuplic
09-2006

Skills

  • Computer skills
  • FLUENT IN [LANGUAGE]
  • Teamwork and collaboration
  • Organization
  • Team management
  • Communication
  • Leadership
  • Organizational skills
  • Relationship building
  • Customer relations
  • Customer service
  • Problem resolution
  • Training & Development
  • Microsoft office
  • Verbal communication
  • Decision-making
  • Analytical and critical thinking

Timeline

Manager

Fereteria Centro Comercial Vicuña Mackenna
09.2016 - 11.2023

Make Different Type Detergent

Self-employeed
02.2012 - 08.2024

Conference Coordinator

JW
08.1984 - 06.2016

Bachelor of Arts - Comunication

Universite D´Etat
Jean Lanas Christophe