Christopher Moore
Treece's Restaurant and Lounge
FRANKFORT
21
years of professional experience
Detail-oriented server with a robust background in customer service and quality control. Recognized for enhancing guest engagement and satisfaction through proactive communication and conflict resolution, ensuring top-notch service delivery.
Work History
Server
11 Years 3 Months- Enhanced guest satisfaction through proactive communication and conflict resolution skills.
- Implemented process improvements that streamlined service flow and increased table turnover rate.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Quality Control Technician
1 Year 6 Months- Conducted routine inspections to ensure product quality and compliance with safety standards.
- Collaborated with production teams to resolve quality issues and implement corrective actions.
- Analyzed production processes to identify areas for improvement and enhance efficiency.
- Mentored junior technicians on quality control procedures and best practices in testing methods.
- Put product on hold when damaged and/or wrong date, code, etc.
- Re-pack "holds" once issue was corrected
Server
6 Years 7 Months- Provided exceptional customer service in a fast-paced dining environment.
- Managed multiple tables efficiently while ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to accommodate special dietary requests and preferences.
- Trained new servers on menu offerings, service protocols, and POS system utilization.
Utility Technician
3 Years 2 Months- Conducted routine inspections and preventative maintenance on machinery to uphold safety standards.
- Operated and maintained production equipment to ensure optimal performance and reduce downtime.
- Trained new technicians on equipment operation and safety protocols, fostering a culture of compliance.
- Collaborated with team members to streamline processes, enhancing overall productivity in packaging operations.
- Packed product into cases, labeling, scanning and sending to shipping.
Education
High School Diploma
No Degree - General Studies
Skills
Strong work ethic
Cash handling
Guest engagement
Customer service
Safe food handling
Multitasking efficiency
Service prioritization
Team collaboration
Order accuracy
Quality control
Food safety practices
Timeline
Quality Control Technician
Frito Lay
10.2018 - 04.2020Read More
Server
Treece's Restaurant and Lounge
04.2015 - CurrentRead More
Server
Pepes Mexican Food
08.2008 - 03.2015Read More
Utility Technician
Frito-Lay
06.2005 - 08.2008Read More
Ivy Tech Community College of Indiana
No Degree from General Studies
Read More
Frankfort Senior High School
High School Diploma
Read More