Christopher Scales
South Bend
Summary
Dynamic leader with proven expertise in IT asset management and exceptional customer service, honed at Levy Restaurants. Spearheaded cross-functional teams, enhancing collaboration and problem-solving skills. Achieved significant improvements in food prep efficiency and IT systems reliability. Skilled in menu planning and fostering professional growth, demonstrating a blend of hard and soft skills for impactful results.
Overview
3
3
years of professional experience
Work History
Concessions Manager
Levy Restaurants
09.2024 - Current
- Coordinated concession team, food preparation, and storeroom operations.
- Participated in menu planning and food production, properly handling food surpluses and cost control.
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Purchased food items, supplies and equipment in alignment with strict budgets.
- Administered payroll for 24 team members and addressed discrepancies in compensation.
IT Supervisor
Levy Restaurants
09.2023 - 09.2024
- Conducted regular audits of hardware and software assets, identifying areas for improvement or replacement as needed to maintain optimal performance levels within the organization''s infrastructure.
- Served as a liaison between IT department and executive leadership team, effectively communicating project updates and strategic initiatives.
- Improved team collaboration with the implementation of advanced communication tools and platforms.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
Team Sales Lead
Rally House
06.2022 - 02.2023
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Bachelor of Arts - Liberal Studies
Indiana University, Bloomington
Bloomington, IN12-2022
Skills
- Customer service
- IT asset management
- Cross-selling techniques
- Food prep
- Menu planning
- MyStaff payment systems
- Teamwork
- Teamwork and collaboration
- Problem-solving
Timeline
Concessions Manager
Levy Restaurants
09.2024 - Current
IT Supervisor
Levy Restaurants
09.2023 - 09.2024
Team Sales Lead
Rally House
06.2022 - 02.2023
Bachelor of Arts - Liberal Studies
Indiana University, Bloomington
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