Christopher Shiner
Jeffersonville
Summary
Dynamic and results-driven professional with extensive experience at UPS, excelling in leadership and communication. Proven track record in enhancing driver safety and efficiency, while implementing effective training programs. Expert in Microsoft 365 and skilled in problem-solving, fostering teamwork, and maintaining high service levels in fast-paced environments.
Overview
31
31
years of professional experience
Work History
2DA Crew Van Supervisor
ABM
07.2023 - Current
- In addition to retaining all Flight Crew Van Coordinator responsibilities, took on the responsibility of monitoring crew van driver conduct, enhancing crew van driver interpersonal relationships between colleagues and management, and when necessary, implementing disciplinary action when warranted and in keeping with ABM policies.
- Continued to work toward improvements in driver safety and efficiency, including looking at existing procedures and policies and making changes where necessary.
- Coordinating with GSE for the tracking and servicing of crew vans to ensure the vans are properly maintained in order to ensure enough vans are available to maintain service levels.
Flight Crew Van Coordinator
UPS
07.2006 - 07.2023
- Coordinated transportation logistics of the flight crew vans to ensure timely and safely executed pickup and dropoffs at the aircraft in a complex and challenging ramp environment.
- Lead Ramp Training Coordinator - Trained new drivers in foundational ramp and safety knowledge (5 Safe Seeing Habits, 10 Point Commentary), in addition to recertifications and ride alongs for existing drivers to keep us in line and up to date on UPS air ramp procedures and best practices.
- Organized and prepared schedules for 20+ drivers, including tracking and scheduling vacation days, discretionary days and holidays to ensure staffing levels were optimum to meet service levels.
- Created, coded and instituted the majority of current crew van procedures, policies, and documentation, including the design and implementation of the Flight Crew Van Database which lies at the core of crew van driver information and certification, scheduling, and attendance tracking.
Flight Crew Van Driver
UPS
08.1994 - 07.2006
- Promoted to Flight Crew Van Coordinator - 2006
Education
Double Major in English And Theatre -
Indiana University Southeast
New Albany, INSkills
- Customer service
- Problem Solving
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Public Speaking
- Microsoft 365
- HTML & CSS
- VBA
- Graphic design
- Adobe Creative Suite
- Blender
Accomplishments
Collaborated with other departments in the design and implementation of the Crew Van Visibility application.
Languages
German
Professional Working
Timeline
2DA Crew Van Supervisor
ABM
07.2023 - Current
Flight Crew Van Coordinator
UPS
07.2006 - 07.2023
Flight Crew Van Driver
UPS
08.1994 - 07.2006
Double Major in English And Theatre -
Indiana University Southeast
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